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Coordinator - at Home Program

2 weeks ago

Ottawa, Canada Bruyère Continuing Care Full time

As part of Bruyère you will be contributing to fulfilling our Mission which is committed to improving the quality of life of our patients and residents by living our values of respect, compassion, collaboration, accountability and learning.

**Function Summary**
Reporting to the Director, Clinical Programs - Transitional Care, this role is responsible for the triage and coordination of a high-quality outpatient program for Bruyère. This triages referrals and coordinates access for patients to outpatient bundled care programs offered by a Home Care Provider agency. This role maintains the appropriate flow of patients to the program and coordinates the delivery of rehabilitation therapies. This role collaborates with the Director, Clinical Programs - Transitional Care and Home Care Provider to ensure smooth transitions of care, reporting and evaluation as required by Ontario Health.

This role is also responsible for:

- Day to day patient coordination and triage
- Chart reviews
- Patient triage documentation
- Adherence to Bruyère polices and procedures
- Clinic systems management
- Navigating patients through the outpatient continuum of care
- Acting as a resource to staff, physicians and patients
- Liaising with Ontario Health, Home and Community Care Support Services, Home Care Provider and other health care partners
- Managing patient complaints with triage and coordination services

Is committed to living the Mission and Values of Bruyère.

Is committed to patient and resident safety, on-going learning and continuous quality improvement.

**Required Qualifications**
- Bachelor’s degree in Nursing, Social Work or other applicable Allied Health Professional
- Member of a health professional college regulated under the Regulated Health Professions Act of Ontario
- Minimum five (5) years’ experience in marketing and communications, facilitation, e-learning, distance education, community outreach and engagement, website development/maintenance, working with volunteers
- Fluent in French and English, an asset

**Key Competencies**
- Dealing with staff in a unionized environment
- Ability to multitask
- Good problem-solving skills
- Demonstrated skills and abilities in leadership
- Strong communication skills, oral and written
- Building and maintaining relationships with community partners
- Good interpersonal skills
- Program development
- Decision making and initiative
- Flexibility, adaptability and innovation in practice in a continuously changing environment
- Knowledge and competence in addressing the continuous quality improvement process
- Excellent organizational and time management skills

**Additional Information**
All applicants must provide a recent CV, and a cover letter that clearly indicate that they meet the required qualifications. Copies of their degrees and certifications, if applicable, must also be included.

Bruyère promotes the principles of diversity and inclusion and adheres to the Employment Equity Act. Bruyère is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the departmental official of the accommodation measures which may be required to enable you to be assessed in a fair and equitable manner.

All Bruyère employees are required to provide proof of full vaccination as per our Enhanced COVID-19 Immunization policy.

BCCO

**Job Type**: Part-time

**Salary**: $42.00-$50.20 per hour

Schedule:

- 8 hour shift
- Day shift

**Education**:

- Bachelor's Degree (required)

**Experience**:

- related: 5 years (preferred)

**Language**:

- English (required)
- French (preferred)

Licence/Certification:

- membership from a regulated health professional college (required)