Key Account Specialist

6 days ago

York, Canada uniuni Full time

**Description**:
**As a Business Development Representative (BDR) at UniUni, you will play a crucial role in supporting the Key Account Manager to uphold UniUni’s high industry standards. You will assist in addressing key client concerns, ensuring seamless issue resolution, and maintaining strong business relationships. Additionally, you will analyze and prepare reports to provide valuable insights that drive strategic decision-making. Your contributions will directly support UniUni’s commitment to excellence in the logistics and e-commerce sector, helping the company sustain its reputation as a trusted leader in last-mile delivery.**

**Primary Responsibilities**:

- **Respond and follow up clients’ enquires regarding parcel status, complaints.**:

- **Monitor the status of parcels (track and trace), and report to Key account customers.**:

- **Prepare weekly KPI Delivery / Dispatch Rate Performance reports.**:

- **Report and follow up the parcels with problems of damages / missing order details / leakages.**:

- **Data analysis and finding the root cause for corrective actions based on tracking & tracing reports from key account customers.**:

- **Prepare weekly billing invoices/statements and send to customers weekly, follow up on any late payment issues.**:

- **Review and process claims from Key Account Customers.**

**Requirements**:
**Related Work Experience**:

- Experience in **customer service, key account management, finance, or a related industry** - Minimum **1 year** required.
- Experience in **inventory, warehouse, or logistics** is a plus.

**Formal Education or Equivalent**:

- **Bachelor’s degree** in **Business Administration** or a relevant field.

**Skills**:

- Good command of **written and spoken English**.
- Excellent **communication** and **interpersonal skills**.
- **Proactive, resourceful, responsible, independent, and assertive**.
- Strong **problem-solving skills**.
- Effective **time management** and **organizational skills**.
- **Customer-oriented** mindset.
- Strong **team player**.
- **Good presentation skills** are preferred.
- Basic **geography knowledge of Canada**.

**Benefits**:
**Employee Benefits in Canada (CAD)**:
**1. Time-off Benefits**

**Vacation**: 2-3 weeks (varies by province)

**Sick Leave**: 5 days

**Public Holidays**: 8-11 days

**2. Health Insurance**

**Medical Coverage**: 100% employer-paid

**Dental Coverage**: 100% employer-paid

**Vision Coverage**: 100% employer-paid

**Job Category**:Operations

**Job Type**:Full Time

**Job Location**:MississaugaNorth York

**Country**:Canada

  • Accounting Specialist

    2 weeks ago

    North York, Canada TORONTO HYUNDAI Full time

    Ready for an exciting career? Join us as an Accounting Specialist! **About Us**: Marsim Auto Group is in the Canadian automotive retail scene with three brands and approximately over 100 employees. Family-owned and community oriented, we are a Toronto-based automotive group that currently sells Hyundai, Genesis and Kia branded vehicles. We have earned a...

  • Accounting Specialist

    1 week ago

    North York, Canada TORONTO HYUNDAI Full time

    Ready for an exciting career? Join us as an Accounting Specialist! **About Us**: Marsim Auto Group is in the Canadian automotive retail scene with three brands and approximately over 100 employees. Family-owned and community oriented, we are a Toronto-based automotive group that currently sells Hyundai, Genesis and Kia branded vehicles. We have earned a...

  • Accounts Receivable Specialist

    6 days ago

    North York, Canada Concord Property Management Full time

    We are looking for an accounts receivable specialist with real estate experience specifically in property management business. As an Accounts Receivable Specialist, you will be a vital part of our finance team, responsible for managing accounts receivable, utilizing accounting software, maintaining tenant information and ensuring accurate financial records....

  • Accounting Specialist

    2 weeks ago

    North York, Canada Pantos Logistics Canada Inc. Full time

    Pantos Logistics Canada is currently hiring 4 Accounting Specialists: **Key Details**: - **Location**: 5255 Yonge St., North York, ON, M2N 5P8 - **Working hours**: 08:30-05:30 (8 hours) - **Salary Range**: $45k-$55k (Based on education and experience) - **Language**: English and Korean (Bilingual) Preferred - **Employee Benefits**: Health& Dental Insurance/...

  • Accounting Specialist

    4 days ago

    North York, Canada Pantos Logistics Canada Inc. Full time

    Pantos Logistics Canada is currently hiring 4 Accounting Specialists: **Key Details**: - **Location**: 5255 Yonge St., North York, ON, M2N 5P8 - **Working hours**: 08:30-05:30 (8 hours) - **Salary Range**: $45k-$55k (Based on education and experience) - **Language**: English and Korean (Bilingual) Preferred - **Employee Benefits**: Health& Dental Insurance/...

  • Key Account Manager

    2 weeks ago

    North York, Canada Jacobs & Thompson Full time

    **JOB DESCRIPTION (FUNCTIONS & RESPONSIBILITIES)** - Retain top customers and nurture key relations to protect revenue and help remain competitive. - Strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit. - Serves as the link of communication between key customers and internal teams. Acquire a thorough...

  • Key Account Coordinator

    2 weeks ago

    North York, Canada Industria Innovations Inc. Full time

    We are looking for a creative free-thinker who is passionate about bringing **collaborative value-based solutions to life.** We deliver on all our commitments by **mastering relationships**, and by being the **authors of our own destiny**. If you are a self-starter who thrives in a dynamic environment and loves the thrill that comes with taking on...

  • Accounts Receivable Specialist

    2 weeks ago

    North York, Canada Riverside Natural Foods Ltd. Full time

    Are you hungry to innovate? To do things differently? To work with a company that's real, thoughtful and very forward-thinking? Meet Riverside. We are an organic, “better for you” snack company, manufacturing award-winning, nutritious, allergen-free snacks. Your kids know us as MadeGood, tasty school-safe snacks. Your workout buddies grab GoodTo Go Keto...

  • Accounts Payable Specialist

    4 days ago

    North York, Canada International Pool and Spa Centers Full time

    International Pool and Spa Centers is the leading distributor, retail, and service provider of hot tubs, swimming pools, and recreational products in southern Ontario. We have 8 retail locations across Ontario, a fast-growing online business, and the largest fiberglass pool construction division in Ontario. We are a family-run and owned business that has...

  • Accounts Receivable Specialist and Income Auditor

    2 weeks ago

    North York, Canada Pan Pacific Toronto (formerly The Prince Hotel) Full time

    **Accounts Receivable Specialist & Income Auditor** - Pan Pacific Toronto_ Pan Pacific Toronto, a premier hotel with 405 well-appointed rooms and 24,000 square feet of versatile conference and event space, is seeking a meticulous and experienced **Accounts Receivable Specialist & Income Auditor** to join our accounting team. This dual role is crucial for...