Production Support Coordinator

For more than 50 years, Silgan Plastics has defined the plastic bottling industry from technical innovation to creative packaging solutions. No matter what your packaging needs, Silgan can and will handle them. From creation to commercialization, our customized approach to each customer's requirements is what sets us apart from the rest.

**SUMMARY DESCRIPTION**:
The Production Support Coordinator plays a vital role in assisting the production team and ensuring the smooth operation of production processes. The primary responsibility is to provide hands-on support to production supervisors, helping oversee day to day activities and ensuring deadlines are met with high-quality output. This position will assist with backup supervisory functions as may be needed from time-to-time.

**MAJOR RESPONSIBILITIES**:

- **Assisting with Production Activities**: to assist production supervisors as they plan and execute production schedules and ensuring timely delivery of products while maintaining quality standards.
- **Hands-On Support**:to support production tasks as needed including but not limited to getting packages and printing tickets for the next orders run. Acts as a backup to a shift supervisor if needed.
- **Documentation and Reporting**:to work with Production Supervisors to input maintain accurate production records, including production reports, inventory logs, and quality control documentation. Generate regular reports for Production Supervisors to review. Collects daily OEE (Overall Equipment Effectiveness) reports and uploads them into Oracle (ERP). Inputs any outstanding information for OEE reports.
- **Inventory**:to assist the Production Supervisor to monitor and maintain inventory levels of raw materials, supplies, and finished products to support production needs and prevent shortages or overages. Assists with counts and tracks regrind, scrap and other materials as required. Assists in completing daily and weekly cycle counts to ensure inventory is correct.
- **Quality Assurance**: to work closely with the Quality Supervisor responsible for quality control to ensure products meet specifications and standards, implementing corrective actions as necessary to address any quality issues. Assists supervisor in auditing logs for accuracy and completeness as well as the testing of samples as required. Ensures they are provided to the quality team.
- **Safety Compliance**: to assist the Production and Quality Supervisors in ensuring the adherence to company safety policies and procedures, conducting regular safety inspections, and addressing any safety concerns promptly. Schedules and takes minutes at the monthly plant Safety Committee meetings and ensures follow-up on pending actions.
- **Training and Development**:to assist the Production Supervisors in the training of new production team members on processes, equipment operation, safety protocols, and quality standards to ensure a competent and skilled workforce. Updating the training system (Litmos) as required
- **Process Improvement**:to identify opportunities for process optimization, waste reduction, and efficiency improvements within the production workflow, collaborating with relevant stakeholders to implement changes.
- **Office Administration**: to assist with the filing of documents from our suppliers, submit and file Plant documents as required, keep monthly inspection documents, keep records up to date on when contracts come due.

**AUTHORITY LEVEL (if applicable)**:
Not Applicable.

**QUALIFICATIONS**:

- **Experience**: Previous experience in a production environment, preferably in a hands-on role supporting Production Supervisors.
- **Technical Skills**:Familiarity with production machinery and equipment.
- **Organizational Skills**:Strong organizational and multitasking abilities to prioritize tasks, manage deadlines, and maintain accurate records.
- **Communication **Excellent verbal and written communication skills to collaborate effectively with production teams, supervisors, and other departments. Fluency in the French language is essential. A working knowledge of English is required to effectively communicate with Company resources based outside of Quebec.
- **Problem Solving** Proven problem-solving skills with the ability to quickly analyze situations, identify issues, and implement solutions to keep production on track.
- **Team Player **Ability to work collaboratively in a fast-paced team environment, supporting colleagues and contributing to a positive work culture.
- **Computer Skills**:Working Knowledge and Understanding of Microsoft Office Suite.

**EDUCATION**:
A high school diploma or equivalent is required for this role, with additional technical training or certifications related to production processes and equipment being beneficial.

The hands-on support to Production Supervisors is critical in ensuring the efficiency, quality, and safety of production operations. Coordination skills, technical know-how, and dedication