Payroll and Benefits Administrator

**Job Purpose**:
Pioneer Food Services Limited is looking for a Payroll and Benefits Administrator to join our growing Office Team As a large franchise group, you will work with two leading quick-service restaurant brands, Wendy’s and Tim Hortons.

As a Payroll and Benefits Administrator, your primary responsibilities will be to prepare and process select bi-weekly payrolls accurately and promptly and administer the company’s group insurance benefits plan. Integrity and strong attention to detail are crucial for this role. Strong written and verbal customer service and interpersonal skills such as communication and employee assistance are critical components of the position.

**Job Duties**:

- Input and validate master file changes into the payroll solution, including new hires, salary and rate changes, leaves of absence, banking information, and location transfers, for bi-weekly, hourly and salaried payrolls.
- Ensure regular wages and other monetary compensation is paid accurately and on time.
- Review, confirm, balance, and import bi-weekly timecards from the time and attendance system to the payroll solution.
- Maintain detailed records and documentation of payroll functions for audit purposes.
- Input and import scheduled and ad-hoc wage premiums and bonus payments for eligible employees.
- Process employee terminations, including calculating pay in lieu of notice, severance pay, outstanding vacation, and other monies owed.
- Audit payroll entries and reports for accuracy and electronically submit payroll data.
- Prepare and submit electronic records of employment using the payroll solution's ROE portal.
- Respond, troubleshoot, resolve, and provide guidance to internal and external stakeholders.
- Actively participate in the continuous improvement of all payroll and benefits processes.
- Process changes to employee group insurance benefits, such as enrolment, life events, and terminations.
- Reconcile monthly group insurance billings, and ensure appropriate benefits premiums, contributions, and deductions, occur each pay period.
- Respond to and resolve information requests from external stakeholders, such as Service Canada, the Canada Revenue Agency, Statistics Canada, the Ministry of Labour Training and Skills Development, and Group Insurance providers.
- Create, modify, and analyze standard and ad-hoc payroll and benefits reports.
- Create and maintain employee files and databases, meeting legal and internal requirements and timeframes.
- Communicate, maintain, and provide recommendations on payroll-related policies and procedures.
- Assist in year-end reconciliation of payroll accounts and prepare and facilitate the electronic distribution of T4 slips.
- Other relevant duties shall be assigned as required.

**Requirements**:

- Completion of a 3-year college diploma in payroll, business, accounting, or a similar field of study; or a combination of training, education, and experience deemed equivalent.
- Payroll Compliance Practitioner (PCP) designation, or willingness to work towards it, is an asset.
- Strong understanding and practical experience of Ontario's payroll legislation and procedures.
- Strong proficiency and hands-on experience with Microsoft Office 365, OneDrive, and SharePoint.
- Experience using Payworks' Payroll Solution and Clearview restaurant management software is an asset.
- Advanced knowledge of MS Excel, specifically complex formulas for report building (VLOOKUPs, IF Statements, data validation, conditional formatting, and PivotTables).
- Proven ability to task switch as needed, prioritize demands appropriately, and remain organized under pressure.
- Clear and concise verbal and written English skills are critical in this role.
- Must be able to remain impartial and uphold strict confidentiality.
- Must be legally eligible to work in the Province of Ontario.

**Working Conditions**:

- Newly renovated office space, conveniently located between the Appleby and Burloak ramps of the QEW in Burlington, Ontario
- Lifting or moving up to 10 lbs may be required
- Manual dexterity is required to use desktop computers and peripherals

**Job Types**: Full-time, Permanent

**Salary**: $53,500.00-$56,500.00 per year

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- RRSP match
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Burlington, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- If chosen as the successful applicant, are you willing to consent to a credit history report and criminal record check?

**Experience**:

- payroll processing: 3 years (required)

Licence/Certification:

- Payroll Compliance Practitioner designation (preferred)