Medical SPA Receptionist

2 weeks ago

Concord, Canada Zina Cosmetic Clinic Full time

Zina Cosmetic Clinic is looking for a brand new receptionist to join our team.
- **MUST BE AVAILABLE FOR WEEKDAYS, EVENINGS AND WEEKENDS.**_

Zina Cosmetic Clinic Receptionists will be responsible for helping make sure the clinic runs smoothly in day to day operations. They are the face of the clinic, upholding the highest levels of customer service. We are looking for a highly organized and motivated individual with a passion for growth.

**Responsibilities**:

- Answer any phone calls in a timely manner
- Reply to any messages the clinic receives over text or through social media
- Must be willing to answer messages during the weekends as well
- Schedule appointments efficiently, ensuring patient satisfaction
- Maintaining appointment schedules, notifying medical staff of patient arrivals and communicating any service delays
- Ensure patient comfort and satisfaction by anticipating patients’ needs, anxieties; answering patients questions, maintaining a welcoming reception area
- Help clean up clinic at the end of each working day
- Welcome and check in clients arriving for appointments through AestheticRecord EMR Software
- Process clients during checkout, taking payment and booking future appointments
- Take stock of inventory once per month, keeping inventory records up to date in AestheticRecord

**Skills Required**:

- MUST be _**fluent**_ in English and Arabic
- Strong English communication skills
- Strong interpersonal skills
- Experience working as a receptionist in a Med Spa or Aesthetic Clinic
- Sales skills are a _**must**_
- Strong organizational skills
- Experience with EMR Software
- Great multitasking skills and quick learner for computer and scheduling systems

Pay: $18.00-$21.00 per hour

Expected hours: 35 - 45 per week

**Education**:

- Secondary School (required)

**Experience**:

- Medspa Receptionist: 1 year (required)

**Language**:

- Arabic (required)

Work Location: In person

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