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Collection Agent

2 weeks ago

Gatineau, Canada Kingston Data & Credit - Cambridge, ON Full time

Have experience in collections but don't want to be stuck in a cubicle or on a predictive dialer? Want to be an actual project manager, and have say in the company and how it runs? Want a pension after six months, and the ability to have a hybrid work from home/office routine after an initial training period? Want to be able to flex your schedule to suit your needs?

Kingston Data and Credit is an international credit management and collection agency with branches in Ontario, Quebec, Florida, and Abbotsford BC, and we are looking for 1-2 additional team members in Gatineau.

We are looking for someone to join our team who can:

- Represent themselves and our company professionally
- Maintain a calm demeanor
- Deal with delinquent consumers
- Either arrange payment or affect action on accounts
- Liaise with our clientele.

We would prefer someone with experience in first party collection or third party collections (Canada or US), but if you have experience in a related field (client support, legal, call centre, etc) we will certainly consider you. Additional languages such as French or Spanish are a definite plus.

Our office is unlike a typical third party collection agency... we work smart, not hard. We let our team members manage themselves, and we are willing to let them grow their skills and responsibilities with our company.

We would like to offer our new team member:

- A flexible work schedule
- A starting salary between $2600 and $3100 per month dependent on experience.
- Commissions and bonuses (typically $0-1000 per month)
- Branch profit sharing (typically $0-200 per month)
- Fully paid medical benefits
- Free fitness club membership
- A pension (100% matched by the employer)
- A budget for personal development and learning

If you are interested, please forward your resume, salary expectations, and why you would be a great addition to our team in MS Word, RTF, HTML, or text format. We look forward to hearing from you

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$24.00 per hour

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Gatineau, QC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- third party debt collection: 1 year (preferred)
- accounts receivable or call center: 1 year (preferred)

**Language**:

- French (required)

Work Location: Hybrid remote in Gatineau, QC