Key Account Manager

1 week ago


Burnaby, Canada Lennox International Full time

Company Profile:
**WHO WE ARE**

At
**_Allied Air Enterprises_**, we're proof of how effective good people can be. We've based our entire business on hiring talented, dedicated professionals and giving them the resources they need to thrive. Having the right people can elevate the attitude, ideas, quality, and commitment of any facility, and we're proud to say our employees do so every day. The dedication we have for promoting environmental sustainability through innovation is only possible due to our employees’ creativity and their desire to improve the world. We believe they help us create products that are better for homeowners, better for the environment, and better for the professional dealers who install them every day.

Allied Air Enterprises is a separate division of Lennox International with corporate headquarters, manufacturing, and distribution facilities located in South Carolina. We’re committed to fostering a diverse and inclusive environment that is dedicated to supporting the growth and development of every team member to reach their fullest potential. At Allied Air, we expect a lot from one another. It's an environment built on principles of collaboration, mutual success, and transparency, with the goal of growing our business through the success of our customers and people. Sounds like the kind of team for you?

**Job Description**:
**WHAT YOU WILL BE DOING**

As a
**Key Account Manager**, you will be responsible for strategically managing relationships with major distributors while prioritizing growth and achieving higher market share.

You will be trusted to:

- Manage and develop strong relationships with key customers, including distributors, contractors, and dealers to ensure high customer satisfaction and positive long-term relationships.
- Serve as the main point of contact for customers, addressing their needs, concerns, and inquiries.
- Collaborate with internal cross-functional teams to drive sales and execute promotion plans.
- Skillfully communicate customer sales plans in a clear and compelling manner to a variety of stakeholders.
- Present strategic business development opportunities and updates to executive leadership.
- Manage pricing contracts and long-term agreements with key accounts.
- Provide and facilitate marketing, product, sales, product and program training.
- Coach and mentor distributor sales representatives and their customers.
- Partner with various internal team members to ensure a cohesive and impactful presence at trade shows.
- Maintain a strong understanding of the HVAC industry, including emerging trends and regulations.
- Monitor and report on market trends and customer feedback to provide insights and recommendations to reach organizational objectives.

Qualifications:
**WHAT WE ARE LOOKING FOR**
- Bachelor's degree or an equivalent combination of education and experience.
- 5+ years of sales experience.
- Substantial industry and HVAC product knowledge.
- Demonstrate exceptional skills in building relationships, active listening, persuasive communication, and effective negotiation.
- Executive level communication and presence.
- Knowledge of principles and methods for coaching, displaying, promoting, and selling products or services.
- Proficiency in Microsoft Office.
- Ability to learn and adopt various Customer Relationship Management software platforms.

This position requires 60% travel and will be based out of Vancouver, CA or Calgary, CA. Relocation assistance is available if required.


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