Inside Sales Representative/représentant Des

**WHATS IN IT FOR YOU, YOU ASK?**
- Part of a **FAMILY**.
- **FUN-LOVING, POSITIVE **and **ENCOURAGING** atmosphere.
- **CELEBRATE **in Company Events (lunches, Birthdays, Anniversaries, spirit wear, contests etc.)
- Canada’s **#1** **LEADER** in our Industry - proudly serving our customer’s needs since 1992
- **COMPANY BENEFITS, 3 WEEKS** vacation**, PAID** time-off, **CASUAL DRESS ATTIRE**:

- Competitive **UNCAPPED COMMISSIONS **structure,with a **SUPPLEMENTAL BASE SALARY. **Earnings are primarily based on commissions and can **TOTAL UP TO $65,000-75,000K and more depending on performance.**

**WE ARE SEEKING**

We’re seeking to hire **2** qualified a Inside sales Representatives to work from our Downtown Montreal office. Monday to Friday 8:30am-5:00pm

**Appointment Setter Position**: Promote products and services with new and existing clients and confirm bookings for in-home survey appointments for the Field Sales Representatives.

**Unsolds Agent Position**: Sales Agent will be responsible for making outbound calls to customers to follow up on Unsold Surveys completed by Field Sales Reps. Agents make note of calls, activities, and update all customer contact information in a proprietary customer database.

**WHO WE ARE**:
Acorn is a fun and friendly environment where your work here matters. We pride ourselves in the care we give to support all of our customer’s needs

Acorn Stairlifts Canada Inc, has become the leader in our industry. We are the largest supplier of stairlifts sold directly to our clients, and are the largest independent straight stairlifts manufacturer of the world.

**WHAT YOU’LL BE DOING**

**Appointment Setter**:

- Make outbound calls to potential customers who responded to the ad
- Answer incoming sales calls from customers interested in our products and services
- Qualify customer needs, assess elevator type, urgency and provide estimates
- Schedule customer appointments with our field sales representatives
- Manage daily schedules for field sales representatives using Google Maps based on customer availability
- Maintain detailed call notes and update customer contact information in a proprietary customer database
- Make reminders as needed
- Follow all call quality guidelines as directed by management
- Adhere to all appointment scheduling guidelines
- Achieve all assigned goals and targets

**Unsold Agent**:

- Contact customers after in-home appointment surveys to close sales
- Negotiate within pricing guidelines
- Reissue of quotes for customers and financing organizations
- Finalize and process customer payments
- Achieve required goals
- Complete other tasks assigned/required by the manager

**WHAT YOU HAVE**
- An outstanding personality and positive attitude
- Ability to have an enthusiastic approach towards achieving business goals
- Willingness work in a team environment
- Ability to achieve results and targets as specified
- A strong focus on customer relations
- An strong knowledge of how to overcome customer objections and challenges
- A high level of confidence and competency to close a sale

**QUALIFICATIONS**
- A secondary diploma and related experience
- 1 to 3 years in a sales environment
- 2+ years related experience in a fast paced environment
- Strong interpersonal skills
- Proficiency in Microsoft Office, Google Chrome and Windows
- Excellent verbal and written communication skills
- Bilingual (French/English) is mandatory

**CORE VALUES**
- **Quality**: products we make and sell, and the services we provide
- **Unity**: working together as one team
- **Integrity**: acting responsibly and honestly to deliver on our promises
- **Caring**: about our customers, each other, and the wider community
- **Ambition**: taking pride in all we do and striving to improve
- Base pay + Commissions (Commission uncapped)_
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**QUE C'EST POUR VOUS, VOUS DEMANDEZ ?**
- Partie d'une **FAMILLE.**:

- Ambiance **AMUSANTE, POSITIVE et ENCOURAGEANTE.**:

- **CÉLÉBRER** lors d'événements d'entreprise (déjeuners, anniversaires, anniversaires, vêtements d'esprit, concours, etc.)
- Le **LEADER** #1 au Canada dans notre industrie - fièrement au service des besoins de nos clients depuis 1992
- **AVANTAGES DE L'ENTREPRISE, 3 SEMAINES DE VACANCES, CONGÉS PAYÉS, TENUE VESTIMENTAIRE DÉCONTRACTÉE**:

- Structure compétitive de **COMMISSIONS NON PLAFONDÉES, **avec un **SALAIRE DE BASE SUPPLÉMENTAIRE.** Les revenus sont principalement basés sur les commissions et peuvent **TOTALER JUSQU'À 65 000 à 75 000 000$** et plus en fonction des performances.

**CE QUE NOUS RECHERCHONS**

Nous cherchons à embaucher deux représentants des ventes internes qualifiés pour travailler à partir de notre bureau du centre-ville de Montréal. Du lundi au vendredi de 8h30 à 17h00

**Poste de fixateur de rendez-vous**: Promouvoir les produits et services auprès des clients nouveaux et existants et confirmer les réservations