District Account Specialist

**Location: Toronto, ON, Ontario, Canada**
**Job ID**: 82817

**We Elevate... Quality of urban life**:
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contributes to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

With Canadian Headquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout Canada, including Scotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, and Vancouver Canada Line.

**Join us as a**

**District Account Specialist**:
**Your main responsibilities**:
**Primary Function**

The District Account Specialist is responsible for the collection of outstanding accounts receivable while maintaining effective work relationships with customers through a high degree of professionalism and excellent interpersonal/communication skills.

**Responsibilities**
- Monitor receivables, ensure timely collection and provide regular updates on accounts
- Analyze delinquent accounts and prepare reports on higher risk accounts
- Monitor insurance coverage of accounts
- Escalate accounts that require resolutions and coordinate resolution strategies with Finance team
- Prepare weekly cash position report
- Responsible for cash management including monitoring banking transactions
- Review AR aging and reconciliation with general ledger
- Oversee the collection process and deal directly with problematic accounts
- Assist in the investigation and resolution of disputed billings and/or payment discrepancies through consultation with representatives of Schindler’s sales and service departments.
- Processing of credit note adjustments to customer accounts as required.

**What you bring**:
**Knowledge**
- University degree with a minimum of 1-3 years’ experience in AR collections, preferably in a construction or service industry
- Previous billing experience would be a significant asset.

**Critical Skills**
- Fluent French language skills
- Excellent written and verbal communications skills
- Strong financial acumen
- Ability to thrive in a fast-paced environment, multi-task, work under pressure and tight deadlines
- Strong interpersonal, supervisory and customer skills are required
- Builds strong relationships: establishes trust and respect with team and stakeholders across the organization; stakeholder management and negotiation and engagement skills
- Ability to work independently and efficiently to meet deadlines.
- Technical aptitude to learn new technologies.
- Demonstrates customer focus: builds positive customer relationships
- Detail Oriented: Ability to follow detailed, established procedures
- Organization: Possess excellent organizational skills
- Excellent verbal skills in explaining customer account inquiries
- Demonstrated ability to solve problems independently and collaboratively
- Self motivated team player with record of achieving results
- Computer literacy - MS Word, Excel and SAP

**What’s in it for you?**:

- Competitive Salary (commensurate with experience)
- Competitive Bonus Incentive Program or Commission Plan
- Wide range of professional and leadership development opportunities
- Competitive Extended Health, Dental & Vision Plans
- Generous Paid Time Off Plans
- Tuition Reimbursement Program
- Competitive Group RRSP with Company Match

**We ElevateYour Career**:
Become part of our team and help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

**Are you ready to embark on a new journey? Join #TeamSchindler**
**Discover more on**our career website**.**

- At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status._