Collections Agent

3 days ago


North York, Canada ContactPoint360 Full time

**Join our CP360 Family, today**

**Who We Are**:
Welcome to ContactPoint 360, the world’s fastest-growing global BPO. At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come together. With 8 years of remarkable growth, our team has expanded to over 3500+ passionate and successful individuals across Canada, the US, Colombia, Mexico, Jamaica, India, Greece and the Philippines. Our achievements are grounded in an award-winning culture that fosters innovation and empowers every team member, earning us global recognition as a certified Great Place to Work.

At ContactPoint 360 Inc., we deeply understand the meaning of family and values. As a family-owned company, we cherish a sense of unity and support that extends beyond the workplace. Our commitment to hiring the best talent is driven by our belief in the importance of family-like bonds within the organization.

We empower forward-thinkers and value our team. Together, we enhance interactions, build strong connections, and constantly innovate to deliver exceptional people and customer experiences, putting the human experience first.

**Our Purpose**:
Is to create the best human experience, ensuring the highest client satisfaction, and transforming clients’ customers into loyal advocates for life.

**Who are we looking for?**
- Individual that thrives in a fast-paced and growth-oriented contact center environment
- Highly customer focused, willingness to assist customers with professional attitude
- Individual who possesses excellent communication, negotiation, and bridging skills
- Decision-making skills and ability to troubleshoot issues with customers
- Has a high level of grit to overcome challenges and obstacles with the team
- Is a strong team-player, bringing in a high level of enthusiasm and energy
- Post-secondary school education or equivalent - Above the age of 18
- Fluent in English and active listening skills
- Data entry, good knowledge of MS Outlook and MS Excel
- Ability to pass a background check with a valid Government ID

**This campaign requires you to provide your own web camera, wired headset and hardwired internet at home. The equipment will be provided by the company which you are to pick up from our office the week before you start.

How We Value Our Team Members:

- A paid learning and development training program
- Medical and Dental Insurance
- Paid Vacation Time
- Referral Bonuses

**Join the CP360 family today**

Follow us on:
Linkedin: ContactPoint 360

Facebook: ContactPoint 360

Instagram: ContactPoint 360

Twitter: ContactPoint 360


  • Collection Agent

    3 days ago


    North York, Canada Sterling Bailiffs Inc Full time

    Job Overview: We are seeking a highly motivated and detail-oriented Collection Agent to join our team. As a Collection Agent, you will be responsible for contacting customers to collect outstanding payments and resolve any issues related to accounts receivable. This is a challenging role that requires excellent communication skills, strong negotiation...

  • Collection Agent

    3 days ago


    North York, Canada Debt Control Agency Inc Full time

    **About us** **Debt Control Agency Inc (DCA)** is one of the most prestigious collection agencies in Canada with its Head Office in Toronto, Ontario and Branch Offices in Laval, Quebec and Kelowna, British Columbia. We have been providing full cycle of collection services from Customers Cure Program and Third Party Collections to Legal Program for over 18...

  • Collection Agent

    2 days ago


    North York, Canada MHB Financial Full time

    We are a dynamic, energetic, and growing organization within the finance sector. To support the growing business demands of our accounts receivable division we are looking for a Collection Agent who can implement an organized and effective pre-collections approach. Your primary objective is to maximize returns and maintain customer satisfaction with a goal...

  • Collections Agent

    1 week ago


    North York, Canada ContactPoint360 Full time

    **Who We Are Looking For**: We are hiring **Full-Time Collection Agents** to join our dynamic team. In this role, you will interact with customers via inbound and outbound calls, assisting with outstanding payments and account resolutions. **Key Responsibilities**: - Resolve account delinquencies while ensuring compliance with policies and procedures. -...

  • Collections Agent

    1 week ago


    North York, Canada ContactPoint360 Full time

    Join our ContactPoint360 Family, today! **Who We Are Looking For**: We are hiring **Full-Time Collection Agents** to join our dynamic team. In this role, you will interact with customers via inbound and outbound calls, assisting with outstanding payments and account resolutions. **Key Responsibilities**: - Resolve account delinquencies while ensuring...


  • North York, Canada Total Credit Recovery Full time

    We are looking for talented, energetic and people-focused leaders to grow with our team! Do you have call center leadership experience? We want to hear from you! **OVERVIEW OF POSITION**: We are hiring a BilingualSupervisor to join our team. As an integral member of the TCR team, the Supervisor plays a key leadership role in coaching, mentoring, providing...

  • Call Center

    2 weeks ago


    North York, Canada Total Credit Recovery Full time

    **OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...


  • North York, Canada Medrehab Group Full time

    **Front Desk Agent/admin** **Duties and Responsibilities**: - Supervising the implementation of each plan of care, and coordinating treatment as a team with support staff - Collect payments from patients and insurance companies - Collect and accurately enter patient data in EMR system within 24 hours - Effective communication with patients, managers, and...


  • North York, Canada The Travel Corporation (Canada) Full time

    **POSITION PURPOSE** Working within a World Class Call Centre environment, the Contact Centre Service Agent is responsible for servicing and maintaining all bookings, effectively handling changes, suspensions, cancellations received via various communication channels whilst maintaining a superior standard of customer service. A Contact Centre Service Agent...


  • North York, Canada The Travel Corporation (Canada) Full time

    **POSITION PURPOSE** Working within a World Class Call Centre environment, the Contact Centre Service Agent is responsible for servicing and maintaining all bookings, effectively handling changes, suspensions, cancellations received via various communication channels whilst maintaining a superior standard of customer service. A Contact Centre Service Agent...