Accounts Receivable Administrator

**Richmond Country Club**

**Job Title: Accounts Receivable Administrator**

(40 hours per week) | Permanent/Salaried | On-site | Monday Friday |

Start Date: January, 2025

**Join a diverse and talented team at the Richmond Country Club**

We are looking for an enthusiastic, sincere, and authentic individual, who is passionate about hospitality in a country club setting where we offer fun, lively shifts in a beautiful and social environment, entailing a lot of teamwork and professionalism. No matter which team you work for, in the RCC family, we value each other and truly believe that every individuals contribution can make a positively impactful difference for our esteemed members and colleagues.

**About this Opportunity**

The Richmond Country Club (RCC) is recruiting a full-time **Accounts Receivable Administrator **to join our dynamic team. The incumbent reports to the Director of Finance (DOF) and is responsible for the administration and accuracy of the day-to-day tasks associated with the accounts receivable and member accounts functions of the Finance team with interactions handled in a professional and courteous manner. As part of the Finance and Administration team, this individual makes a positive contribution to the member experience, protecting confidential information acquired by virtue of the position. This individual will also perform general accounting and administrative functions, and summarize accounting data in accordance with established policies, procedures, and controls.

**Who You Are**

We need an authentic individual who possesses integrity and accountability to ensure that Richmond Country Clubs professional standards are met with kindness.

**Duties and Responsibilities of the Accounts Receivable Administrator**:
**General Duties**:

- Reconcile and post daily POS updates to member accounts.
- Process and deposit all payments received.
- Prepare Monthly Bank Reconciliations on a timely and accurate basis.
- Prepare member statement adjustments as needed.
- Update and maintain the member profile for changes and requests.
- Process various month-end member charges and adjustments.
- Ensure proper billing and timely delivery of member statements monthly.
- Manage incidental charges with the assistance of the Racquet Office and Proshop staff (locker and FOB maintenance, annual golf services, Tennis BC dues, BCGA dues).
- Responsible for collection of outstanding member accounts with monthly monitoring and ensuring policy and procedures are enforced. Monthly reporting to management including recommendations on member accounts as needed. Liaison with the collection agency as needed.
- Maintain accurate records of accounts receivable transactions, adjustments, and member payment histories.
- Accurate new member profile set-up in Jonas (Club Management software) and the RCC website for online access.
- Activate new member accounts when the start-date is confirmed, and all documentation is received.
- In conjunction with the Director, Membership & Communication, assist new members with account set-up, orientation to club billing processes, and payment options.
- Process new member charges (partial dues, billing set-up, food minimum set-up, and BCGA dues).
- Prepare member entrance fee agreement (with or without financing).
- Maintain and update member account information, ensuring confidentiality and accuracy in the club's financial system.
- Assist other departments with accounting-related issues and reconciliation needs.

**Other Duties**:

- Generate membership-related reports as requested or needed for reconciliations.
- Produce regular financial reports on accounts receivable status, aging reports, and collections performance for management review.
- Identify trends in payment behaviors and suggest methods for improvement in billing and collection processes.
- Manage office petty cash including departmental floats.
- Reconcile accounts to the general ledger as requested.
- Manage the Aurora FOB security system.
- Issue invoices to non-member accounts as needed (functions, Proshop special orders) and post them to the accounting system.
- Support the Payroll & Payments administrator as needed.
- Ensure office supplies are appropriately stocked and organized.
- Collect and distribute daily mail, manage postage meter funds (Quadiant).
- Assist with training of support staff for FOB & locker management, cash-outs, and accounting-related duties.
- Other duties as assigned by the Director of Finance.

**Knowledge and Experience**:

- Bachelors degree in Finance/ Accounting/ Business Administration, or a related field is preferred.
- Prior experience in accounts receivable, billing, or financial administration, preferably in the hospitality or private club industry (due to member accounts function).
- Proficiency in accounting software and Microsoft Office Suite (especially Excel).
- Efficient organizational and multi-tasking skills are required.
- Strong numerical aptitude and attention