Night Auditor/front Desk Agent
2 days ago
**Night Auditor / Guest Service Representative - Full Time** Description: Run all night audit programs and complete paperwork involved to reconcile daily hotel transactions in a timely and accurate manner To check in/check out guests in a friendly and professional manner ensuring accuracy of all information/billing and achieving standards. To carry out all Front Desk and cashiering duties achieving accuracy and logical work sequence in accordance with the standards. To be responsible for the security of cash and keys, following procedures. To answer the switchboard in a friendly, courteous manner ensuring messages are recorded and promptly passed on in line with Hotel and Company Policy. To be proficient in the taking of hotel reservations and "sell" from the top in order to maximize average room rate. To be competent in the use of the computer in line with laid down procedures. To liaise with the Housekeeper and Maintenance regarding the availability of rooms in order to contribute to the smooth running of the hotel and the satisfaction of our guests. To carry out guest business services (i.e. send faxes, photocopying etc) as required by the guest ensuring correct charges for all business services. To be alert to/respond to guest needs ensuring special requests are channeled through to the appropriate department. To positively respond to guest queries, requests for information in line with Hotel Policy. To ensure full completion of all duties relating to the shift and a concise hand over in order to assist the smooth running of the hotel and guest satisfaction. To be aware of procedures to follow in the event of emergency in accordance with Hotel and Company Policy. All other duties as required. Requirements: Preferred Post-Secondary Education Experience with Opera an asset Must have previous skills in Guest Services (i.e. Cashier). Must be mathematically inclined. Computer literate. Ability to work in a fast paced environment. Detail oriented and organized. Excellent communication skills. Available to work a flexible schedule, nights, weekends and holidays. We thank all applicants for their interest in this position. Only applicants selected for an interview will be contacted. Staybridge Suites Guelph is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Pay: $17.35-$18.35 per hour Expected hours: 40 per week **Benefits**: - Dental care - Extended health care - Vision care Schedule: - 8 hour shift - Holidays - Night shift - Overtime - Weekends as needed **Experience**: - customer service: 2 years (required) Work Location: In person
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Night Auditor/front Desk Agent
1 day ago
Guelph, Canada Staybridge Suites Full time**Night Auditor / Guest Service Representative - Full Time** Description: Run all night audit programs and complete paperwork involved to reconcile daily hotel transactions in a timely and accurate manner To check in/check out guests in a friendly and professional manner ensuring accuracy of all information/billing and achieving standards. To carry out all...
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Front Desk Agent/night Auditor
2 weeks ago
Guelph, Canada Royal Inn & Suites Full time**Qualifications**: - **Highschool Diploma Required;**: - **Computer literate;**: - **Payment handling experience mandatory;**: - **Willing to work with a flexible schedule including weekends and holidays;**: - **Customer service and hotel experience, especially Five Star software experience are great assets;**: - **Clear police check;** **Main...
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Front Desk Agent and Night Auditor
1 week ago
Guelph, Canada Staybridge Suites Full time**Guest Service Representative - Full Time / Part Time** Description: As a Hotel Guest Service Representative, you are the first point of contact for guests and provide essential services to ensure their stay is comfortable and enjoyable. You will handle guest check-in and check-out, answer inquiries, provide information about the hotel and its amenities,...
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Front Desk Agent
2 days ago
Guelph, Canada Royal City Brazilian Jiu-Jitsu Full time**Overview** **Responsibilities** - Greet and assist clients as they arrive, ensuring a positive first impression. - Manage phone calls and inquiries with excellent phone etiquette. - Schedule appointments and maintain an organized calendar for the office. - Perform clerical duties including filing, typing, and data entry. - Maintain accurate records of...
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Front Desk Receptionist
1 day ago
Guelph, Canada Gordon Hall Student Residence Full timeFront Desk Receptionist **Duties**: The Gordon Hall Receptionist establishes a welcoming atmosphere in the residence hall by meeting and greeting students, visitors, and University employees. Organizational familiarity and necessary discretion to answer questions and provide information to students, visitors, and University employees. The Residence Hall...
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Night Auditor
4 days ago
Guelph, Canada Delta Conference Centre, Guelph, ON Full timeHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable **Night Audit** for the Delta Conference Centre in Guelph, ON! Night Auditor (Overnight Shift 11 PM-7 AM) **Job Purpose**: - Welcome guests and consistently provide friendly and attentive service - Demonstrate professionalism...
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Guest Service Agent
2 days ago
Guelph, Canada Fairfield Inn and Suites Guelph Full time**Must be flexible for any shift** The Guest Service Representative will provide a welcoming, efficient, and genuine arrival and departure experience for guests creating a connection, a positive first and lasting impression to reflect service culture. This position will strive for a remarkable customer service experience for each and every guest by...
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Front Desk Manager
4 days ago
Guelph, Canada cozy living suites usa inc Full timeJob Summary: Key Responsibilities: - Team Leadership and Supervision: Manage and oversee the front desk team, including hiring, training, scheduling, and performance evaluations. Ensure the front desk is staffed appropriately at all times to meet guest needs. Foster a positive and collaborative team environment, motivating staff to deliver their best...
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Front Desk Administrator
1 week ago
Guelph, Canada Ceva Animal Health Canada Full timeWe are currently seeking a Front Desk Administrator who is passionate about internal customer service! **About Us** Ceva Animal Health Canada established itself in Canada with the acquisitions of CentaurVA Animal Health and Vetech Laboratories in October 2011. Our Canadian presence expanded during 2019 when we acquired IDT Biologika subsidiary Gallant...
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Front Desk Receptionist
4 days ago
Guelph, Canada Gordon House Full timeFront Desk Receptionist **Duties**: The Gordon Hall Receptionist establishes a welcoming atmosphere in the residence hall by meeting and greeting students, visitors, and University employees. Organizational familiarity and necessary discretion to answer questions and provide information to students, visitors, and University employees. The Residence Hall...