Night Auditor/front Desk Agent
3 days ago
**Night Auditor / Guest Service Representative - Full Time** Description: Run all night audit programs and complete paperwork involved to reconcile daily hotel transactions in a timely and accurate manner To check in/check out guests in a friendly and professional manner ensuring accuracy of all information/billing and achieving standards. To carry out all Front Desk and cashiering duties achieving accuracy and logical work sequence in accordance with the standards. To be responsible for the security of cash and keys, following procedures. To answer the switchboard in a friendly, courteous manner ensuring messages are recorded and promptly passed on in line with Hotel and Company Policy. To be proficient in the taking of hotel reservations and "sell" from the top in order to maximize average room rate. To be competent in the use of the computer in line with laid down procedures. To liaise with the Housekeeper and Maintenance regarding the availability of rooms in order to contribute to the smooth running of the hotel and the satisfaction of our guests. To carry out guest business services (i.e. send faxes, photocopying etc) as required by the guest ensuring correct charges for all business services. To be alert to/respond to guest needs ensuring special requests are channeled through to the appropriate department. To positively respond to guest queries, requests for information in line with Hotel Policy. To ensure full completion of all duties relating to the shift and a concise hand over in order to assist the smooth running of the hotel and guest satisfaction. To be aware of procedures to follow in the event of emergency in accordance with Hotel and Company Policy. All other duties as required. Requirements: Preferred Post-Secondary Education Experience with Opera an asset Must have previous skills in Guest Services (i.e. Cashier). Must be mathematically inclined. Computer literate. Ability to work in a fast paced environment. Detail oriented and organized. Excellent communication skills. Available to work a flexible schedule, nights, weekends and holidays. We thank all applicants for their interest in this position. Only applicants selected for an interview will be contacted. Staybridge Suites Guelph is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Pay: $17.55-$18.85 per hour **Benefits**: - Dental care - Extended health care - Vision care Schedule: - 8 hour shift - Holidays - Night shift - Overtime - Weekends as needed **Experience**: - customer service: 1 year (required) Work Location: In person
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Night Auditor/front Desk Agent
2 weeks ago
Guelph, Canada Staybridge Suites Full time**Night Auditor / Guest Service Representative - Full Time** Description: Run all night audit programs and complete paperwork involved to reconcile daily hotel transactions in a timely and accurate manner To check in/check out guests in a friendly and professional manner ensuring accuracy of all information/billing and achieving standards. To carry out all...
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Front Desk Agent/night Auditor
2 weeks ago
Guelph, Canada Royal Inn & Suites Full time**Qualifications**: - **Highschool Diploma Required;**: - **Computer literate;**: - **Payment handling experience mandatory;**: - **Willing to work with a flexible schedule including weekends and holidays;**: - **Customer service and hotel experience, especially Five Star software experience are great assets;**: - **Clear police check;** **Main...
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Front Desk Agent and Night Auditor
1 week ago
Guelph, Canada Staybridge Suites Full time**Guest Service Representative - Full Time / Part Time** Description: As a Hotel Guest Service Representative, you are the first point of contact for guests and provide essential services to ensure their stay is comfortable and enjoyable. You will handle guest check-in and check-out, answer inquiries, provide information about the hotel and its amenities,...
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Night Auditor
2 weeks ago
Guelph, Canada Hotel Equities Full timeJoin to apply for the Night Auditor role at Hotel Equities Base pay range CA$19.50/hr - CA$20.50/hr Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Auditor for the Delta Conference Centre in Guelph, ON! Night Auditor (Overnight Shift 11 PM-7 AM) Job Purpose: Welcome...
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Front Desk Agent and Night Auditor
1 week ago
Guelph, Canada Staybridge Suites Full timePromptly and effectively, deal with guest complaints and requests. - Check guests in and out efficiently and in a friendly manner and take reservation requests efficiently. - Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by Hotel. - Be very knowledgeable of...
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Night Auditor and Front Desk Associate
4 days ago
Guelph, Canada Fairfield Inn and Suites Guelph Full timePerform Night Audit functions for 2-3 shifts in a week on Friday and Saturday - Perform Front Desk day / afternoon functions for 2-3 shifts/week - Perform Check-In and Check-Out procedures - Register guests using the ARRIVALS and DEPARTURES procedure and assign rooms, accommodating special requests whenever possible. - Understand credit and cash handling...
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Front Desk Receptionist
3 days ago
Guelph, Canada Gordon Hall Student Residence Full timeFront Desk Receptionist **Duties**: The Gordon Hall Receptionist establishes a welcoming atmosphere in the residence hall by meeting and greeting students, visitors, and University employees. Organizational familiarity and necessary discretion to answer questions and provide information to students, visitors, and University employees. The Residence Hall...
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Night Auditor
3 weeks ago
Guelph, Canada Hotel Equities Full timeNight Auditor (Overnight Shift 11 PM-7 AM) Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Auditor for the Delta Conference Centre in Guelph, ON! Job Purpose Welcome guests and consistently provide friendly and attentive service Demonstrate professionalism at all times...
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Guelph, Canada Hotel Equities Full timeHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Delta Conference Centre in Guelph, ON!Night Auditor (Overnight Shift 11 PM-7 AM)Job Purpose:Welcome guests and consistently provide friendly and attentive service Demonstrate professionalism at all times and...
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Guelph, Canada Hotel Equities Full timeHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Delta Conference Centre in Guelph, ON! Night Auditor (Overnight Shift 11 PM-7 AM) Job Purpose: - Welcome guests and consistently provide friendly and attentive service - Demonstrate professionalism at all...
