Bilingual Sales Representative

**Bilingual Sales Representative - Dealer Development - Hiring for Quebec Location**

Evoque E-Bikes Canada | Full-Time | $2,500 base + performance incentives (earn up to $5,000)

**Représentant des ventes bilingue - Développement de concessionnaires**

Evoque E-Bikes Canada | Temps plein
- 2,500 $ de base + primes de performance (gagnez jusqu'à 5 000 $)

**About Evoque E-Bikes Canada**

Evoque is a leading Canadian e-bike manufacturer specializing in high-quality electric bicycles, scooters, and motorcycle-style e-bikes. We're expanding our dealer network across Canada and seeking a dynamic Bilingual Sales Representative to drive B2B and B2C sales growth through our authorized dealer partnerships.

**À propos d'Evoque E-Bikes Canada**

Evoque est un fabricant canadien leader de vélos électriques spécialisé dans les vélos électriques, scooters et vélos de style moto de haute qualité. Nous élargissons notre réseau de concessionnaires à travers le Canada et recherchons un représentant des ventes bilingue dynamique pour stimuler la croissance des ventes B2B et B2C grâce à nos partenariats de concessionnaires autorisés.

**Position Overview / Aperçu du poste**

As a Bilingual Customer Service & Sales Representative, you will serve as the primary Brand Ambassador and first point of contact for customers and dealers in both English and French and good to have knowledge of Ebikes and Bikes Industry. This role focuses on developing and supporting our dealer network while providing exceptional customer service to end consumers. You'll be responsible for onboarding new dealers, providing sales support, and ensuring every customer interaction reflects our commitment to quality and service excellence.

En tant que représentant bilingue du service client et des ventes, vous servirez d'ambassadeur principal de la marque et de premier point de contact pour les clients et concessionnaires en anglais et en français et il est bon d'avoir des connaissances sur les vélos électriques et l'industrie du vélo. Ce rôle se concentre sur le développement et le soutien de notre réseau de concessionnaires tout en fournissant un service client exceptionnel aux consommateurs finaux. Vous serez responsable de l'intégration de nouveaux concessionnaires, du support aux ventes et de vous assurer que chaque interaction client reflète notre engagement envers la qualité et l'excellence du service.

**Key Responsibilities / Responsabilités principales**

**B2B Dealer Development / Développement de concessionnaires B2B**
- Identify and reach out to potential dealers in French Speaking Region across Canada through various channels
- Present Evoque's product line and dealer partnership opportunities to prospective retailers
- Conduct virtual and in-person product demonstrations for dealer partners
- Support existing dealers with sales training, product knowledge, and marketing materials
- Monitor dealer performance and provide ongoing account management support
- Collaborate with internal teams to ensure dealer satisfaction and resolve issues

**B2C Customer Support / Support client B2C**
- Serve as primary contact for French and English-speaking customers seeking product information
- Answer questions about e-bike specifications, features, pricing, and availability
- Process customer orders and coordinate with dealers for product delivery
- Provide post-sale support including warranty claims and technical assistance
- Handle customer concerns with care and professionalism to maintain brand reputation

**Sales & Relationship Management / Ventes et gestion des relations**
- Build and maintain positive relationships with dealers and customers
- Identify upselling and cross-selling opportunities within dealer network
- Prepare sales reports and track performance metrics
- Attend trade shows, exhibitions, and dealer events as required
- Stay informed about industry trends and competitor activities

**Qualifications / Qualifications**

**Required / Requis**
- Fully bilingual in French and English (spoken and written)
- 2+ years experience in B2B or B2C sales, preferably automotive, powersports, or e-bike industry
- Proven track record of meeting or exceeding sales targets
- Excellent communication, negotiation, and presentation skills
- Strong computer skills and experience with CRM systems
- Valid driver's license and ability to travel within assigned territories
- Passionate about sustainable transportation and e-mobility solutions

**Preferred / Préféré**
- Experience in dealer network development or channel sales
- Knowledge of Canadian e-bike regulations and Transport Canada guidelines
- Background in powersports, cycling, or outdoor recreation industry
- Experience with trade shows and B2B relationship building

**Compensation & Benefits / Rémunération et avantages**

Base Salary: $2,500 CAD per month
Performance Incentives: Earn up to $5,000 CAD monthly based on sales achievements
Total Earning Potential: $30,000 - $60,000+ CAD annually

**Benefi