Accounts Manager

2 weeks ago

Halifax, Canada Global Conventions Services Full time

**About Us**

From humble beginnings thirty years ago Global Convention Services Ltd. has become one of Canada’s premier trade show decorating companies with locations in Alberta, Nova Scotia, New Brunswick, Prince Edward Island, British Columbia and Newfoundland. Global Convention Services is a full-service trade show decorating company that is fully stocked, and fully staffed from coast to coast.

**About the Role**

**Key Responsibilities**
- Develops understanding of the methods used to deliver our service to clients though liaising with Operations team
- Provide onsite leadership to Operations and Install team during events as required
- Works with our cross Canada team to provide quotes, proposals, and solutions to potential and existing customers
- Manage customer expectations and provide exceptional customer service
- Builds, develops, and maintains strong client relationships through proactive and consistent communication ensuring project delivery and results are meeting client expectations
- Inbound and Outbound Corporate Account Management
- Oversee revenue analysis, management, calculations, and reporting functions monthly
- Ensure customer commitments are met, providing leadership and monitoring operations team during event setup and execution
- Executing operational tasks as needed
- Develop new business and source new leads
- Other duties as required by Management
- Minimum 3 to 5 Years proven successful account management and sales experience
- Ability to function at a high level with flexible work hours and travel schedule
- Completed post-secondary education in Business or Marketing considered an asset
- Must be a self-starter who can work independently to meet corporate goals.
- Strong negotiation skills with proven closing ability
- Excellent time management and organizational skills.
- Superior problem solver and Multitasker.
- Valid driver’s license, with access to a reliable vehicle required.
- Excellent verbal, written, and digital communication skills.
- Knowledge of Project Management or Event Industry and full life cycle of project delivery considered an asset

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- RRSP match
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Halifax, NS: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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