Account Manager

1 week ago

Halifax, Canada Pragmatic Pension and Benefit Solutions Inc Full time

We are seeking an Account Manager to join our team in Halifax.

The Account Manager will provide support to the sales consultants and the client servicing team to ensure client focused account support and relationship management is provided to external clients and internal consultants. The Account Manager is responsible for the set-up of new groups, providing professional customer service and support to clients, benefit consultants, brokers, and customer service representatives for an assigned block of business. The employee is expected to also focus on client retention and up-selling to the block of business assigned to the employee. Client retention is a very important part of the employee's duties.
**The Account Manager will**:

- Manage and retain an assigned business block
- Be a strategic thinker and able to offer innovative solutions
- Network and build relationships
- Cultivate strong collaborative relationships with external and internal colleagues
- Build a robust credible relationship with clients
- Conduct Plan Member education sessions when requested
- Ensure necessary tools, benchmarking and renewal reports are prepared and delivered to clients
- Develop communications required for plan sponsors and their employees where necessary
- Participate in industry conferences, seminars, etc. to promote services and keep abreast of industry trends and activities
- Maintain deep knowledge of administration, including in house and carrier best practices, and liaise with implementation stakeholders as needed
- Define service standards with clients and manage account lifecycle according to set service agreement/commitment
- Ensure service standards are met and all deliverables are complete and client-focused

**To be successful as an Account Manager with Southport Benefit Solutions, you will need**:

- Minimum 2 - 3 years’ experience in group benefits in a client-facing role (required)
- Ability to act as a Brand Ambassador or key liaison for cross-functional services associated with People Corporation
- Understanding of the group benefits industry, including funding arrangements
- Excellent organizational skills and the ability to multi-task and prioritize in a fast-paced environment
- A positive attitude and strong team player who works well with internal and external stakeholders
- A solutions and results-oriented individual who demonstrates excellent problem-solving skills
- The ability to meet deadlines and provide deliverables as identified promptly
- Proficiency and comfort working with multi-channel technology.
- A valid driver’s license
- Time management - prioritizing tasks and responsibilities to ensure optimal productivity
- Strong communication skills - must be able to articulate ideas, provide instructions and actively listen to team members and colleagues
- Completed or willing to complete GBA and/or Life License Qualification Program

**What’s in it for you**:

- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation

Southport Benefit Solutions is a trusted independent Canadian firm specializing in group benefits and retirement consulting. As part of the People Corporation family, we provide tailored benefits, retirement, and wealth solutions to clients across various industries.

  • Account Manager

    2 weeks ago

    Halifax, Canada Staples Full time

    **Some of what you will do**: The Account Manager I (AM) is responsible for developing relationships, retaining, and penetrating sales in existing locations of assigned (primarily mid-market) accounts within a defined geographic territory. The AM serves as the primary contact for buyers and works together with Growth Category Specialists (such as Facilities,...

  • Accounting Manager

    2 weeks ago

    Halifax, Canada Micco Companies Full time

    **Description** **Main Responsibilities** - Manage the full cycle accounting process - Review of multiple month end files and FS - Assist with budgeting and forecasting activities for the group of companies - Preparation of consolidated monthly financial statements - Supervise the activities of the Intermediate Accountants as well as the AP and AR...

  • Accounting Manager

    2 days ago

    Halifax, Canada Fathom Fish & Seafood Full time

    **Accounting Manager** **Who we are**: Fearless when it comes to taking on big challenges, Fathom Fish is committed to innovation and strives to be an industry leader when it comes to quality. At its core, the company has a relentless pursuit for improvement and is hungry for opportunities to learn across all aspects of the business. A fast-growing,...

  • ACCOUNT MANAGER

    2 weeks ago

    Halifax, Canada BDC Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...

  • ACCOUNT MANAGER

    2 weeks ago

    Halifax, Canada BDC Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...

  • Account Manager

    1 week ago

    Halifax, Canada WeUsThem Inc. Full time

    We are looking for an Account Manager that will lead and manage senior client and agency relationships. You will have a keen sense of what we do, how we do it and who we do it for, while also translating client needs and requirements to services we can offer. You will drive client satisfaction and ensure continued revenue growth as two key metrics of your...

  • Account Manager

    4 weeks ago

    Halifax, Canada Opus Fund Services Full time

    Account Manager – Opus Fund Services Join to apply for the Account Manager role at Opus Fund Services. At Opus, integrity isn't just a principle. It's how we do business. As an independently owned company operating in seven countries, we’ve built our success by staying true to our values: questioning everything, embracing change, building not buying,...

  • Account Manager

    4 weeks ago

    Halifax, Canada Opus Fund Services Full time

    Account Manager – Opus Fund Services Join to apply for the Account Manager role at Opus Fund Services. At Opus, integrity isn't just a principle. It's how we do business. As an independently owned company operating in seven countries, we’ve built our success by staying true to our values: questioning everything, embracing change, building not buying,...

  • Account Manager

    1 week ago

    Halifax, Canada VERB Interactive Full time

    VERB is a digital marketing and technology agency located in downtown Halifax, Nova Scotia. Our global clients offer the opportunity to work and collaborate with some of the world's biggest destinations, resorts, and travel brands-and with our employee travel credit, it's easy to experience them for yourself. We take a balanced approach to work/life and have...

  • Account Manager

    4 days ago

    Halifax, Canada VERB Interactive Full time

    VERB is a digital marketing and technology agency with our head office located in downtown Halifax, Nova Scotia. Our global clients offer the opportunity to work and collaborate with some of the world’s biggest destinations, resorts, and travel brands—and with our employee travel credit, it’s easy to experience them for yourself. We take a balanced...