Inside Sales

2 weeks ago

Edmonton, Canada Alliance Door Products Full time

**Inside Sales & Customer Service Representative**

**Alliance Door Products** of **Edmonton, AB** is currently hiring for an experienced **full-time Inside Sales & Customer Service Representative **to support the Sales team and ensuring that our Northern Alberta customers receive the highest quality of service on time, every time. Duties include but not limited to: processing customer orders, vendor purchase orders, customer calls, backorders and confirmations in an efficient and timely manner, in addition to providing technical, pricing, quotation support and market knowledge support to all sales colleagues. This position works **Monday to Friday**, from **8:00 AM - 4:30 PM**.

In addition to **competitive pay** and our **exceptional culture**, we offer the following benefits and perks:

- Extended medical, dental, and vision plans
- Life insurance
- Disability benefits
- Registered Retirement Savings Plan (RRSP)
- An employee referral bonus program (value of up to $775/year, per referral)
- Career growth potential
- Staff events

**OUR IDEAL INSIDE SALES & CUSTOMER SERVICE REPRESENTATIVE**
- Respectful - helpful and kind to others
- Optimistic - eager to learn new things, improve, and help others
- Self-motivated - a determined individual who is driven by goals and deadlines
- Dependable - someone who clients and team members can rely on
- Team-player - ability to work well with others and do whatever is needed

If these ideal traits describe you, please continue reading

**REQUIREMENTS FOR AN INSIDE SALES & CUSTOMER SERVICE REPRESENTATIVE**
- Minimum 2 years of experience in a customer service role, ideally in the door/building products industry
- Microsoft Office proficiency and good computer skills
- Knowledge of modern office procedures and methods including telephone communications, office systems and record keeping
- Ability to handle and resolve recurring problems with difficult customers
- Strong organizational skills
- Excellent interpersonal, verbal and written communication skills
- Ability to prioritize and use sound judgment skills
- Ability to work in a team environment, as well as individually, without supervision

**ARE YOU READY TO JOIN OUR SALES TEAM?**

INDA

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