Program Manager

who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About this team
The Global Product Technology (GPT) engineering team plays a critical role in delivering solutions for product innovation, design, development, merchandising and planning that enables the right product at the right location at the right time for our guests.
**Core Responsibilities**:
**As a Program Manager, you will**:

- Lead cross-functional teams to deliver Merchandising and Deisgn projects that support key business initiatives, leveraging your deep understanding of the retail merchandising and design landscape and technical operational processes.
- Own the project lifecycle—from discovery and planning to execution and launch—ensuring seamless collaboration between business, product managerment, technology, and vendor partners.
- Create and manage detailed project plans, scope, timelines, resource requirements, and budgets while proactively identifying opportunities to improve and optimize business support workflows.
- Anticipate and resolve risks, blockers, and dependencies across multiple workstreams, including expertly leading Critical incident management by clearly defining problem statements and driving collaborative resolution with internal stakeholders and vendors.
- Communicate proactively and clearly with stakeholders at all levels, facilitating alignment across complex issues and ensuring transparency.
- Collaborate with Product Managers, Analysts, Architects/Engineers and business partners to deliver high-impact outcomes.
- Oversee and support other Program Managers across multiple pods, fostering alignment and delivery consistency.
- Partner with Sr Program Managers to support cross-functional initiatives and ensure effective coordination across programs.
- Provide support to Program and Technology Managers in planning and execution activities.
- Remain flexible and responsive to leadership priorities, supporting additional tasks and responsibilities as assigned.
- Develops relationships and collaborates with internal and external stakeholders across regions (NA, EMEA, APAC, China) and cross functional teams to ensure solutions meet timeline and business objectives.

**Qualifications**:

- 10+ years in technology field with w/ 7+ yrs exp in project management scrum/safe or other agile.
- 2+ years Technology program delivery in retail apparel design and merchandising planning domain.
- Computer Science or similar technology degree
- Certification in Scrum or other project management practices
- Digital Asset management experience desired
- Cross-Functional experience working with teams in technology, product management, and business to lead towards solutions and deliver to plan
- Ability to operate with ambiguity, leveraging existing processes and tools with guidance from Technoloy Manager
- Proven results working with global and remote teams across different time zones
- Passion for problem solving w/ an ability to excel in an ambiguous environment
- Demonstrated ability to function in a fast paced, multi-program environment with changing priorities
- Ability to anticipate potential problems and proactively troubleshoot to resolve issues
- Strong leadership skills, including the ability to influence and gain consensus in the absence of direct authority
- Strong communicator both written and verbal.
- Strong working knowledge of project tools like Jira, Confluence, and Smartsheet.

must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

additional notes
Authorization to work in Canada is required for this role.
compensation and benefits package
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards o