Account Representative

**Account Representative**

**The Ryerson difference**:
**Be a part of history. Join our team.**

Your career at Ryerson will offer meaningful work, competitive rewards and an engaging workplace. We provide extensive training, development and professional advancement, and you will find meaningful opportunities to contribute to the success of the company. Ryerson is looking for individuals who exhibit high energy, enthusiasm, a passion to challenge how we do things, and the confidence and aptitude to improve them. Our people come from diverse backgrounds, experiences, and perspectives and we believe in promoting from within, as well as providing the resources for long-term career development.

**What’s in it for you at Ryerson?**
- A career with purpose and impact
- Three weeks of vacation, paid sick days, and holiday pay
- Company pension contributions plus employer match
- Comprehensive medical, dental and vision insurance
- Health and wellness programs
- Tuition Reimbursement
- “Ryerson Gives Back” to our local communities
- Diversity and Inclusion initiatives
- Sponsorship and mentorship programs
- and more

**The Opportunity**:
We are actively seeking an energetic and motivated **Account Representative **to join our inside sales team in **Richmond, BC**. The primary purpose for this role is adding value by daily contact with our customers including quotations, expediting orders to ensure on time delivery to the customer, entering sales orders, looking after all material needs and assisting the customer with their technical needs by utilizing the resources Ryerson Canada has available

**Key Responsibilities**:

- Interacts daily with a large customer base on contractual and transactional business
- Ensures all inquiries are quoted accurately and in a timely manner to meet customer needs and satisfy company objectives
- Follows up on all orders and quotations to secure repeat business
- Maximizes the opportunity to build relationships with previously assigned or new customers
- Manages full cycle customer orders from creation through delivery
- Establishes and maintains strong relationships with internal and external partners, including but not limited to account managers, product managers, warehouse operations and an extensive vendor network.
- Understands and effectively incorporates Ryerson’s business goals and concepts to achieve sales and profitability

**Position Requirements**:

- Bachelor’s degree or college diploma preferred
- Minimum 3 years of metals distribution inside sales is required
- Desire to learn about metals and the industries Ryerson supports
- Excellent professional written, verbal and interpersonal communication skills required
- Proficient computer skills with competency in Word, Excel. Mainframe (SAP) and SalesForce experience considered an asset.
- Ability to multi-task and prioritize in a rapidly changing environment
- Positive attitude, competitive, goal-oriented, driven with a passion to excel
- Flexible and solutions-oriented

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Richmond, BC V7A 4X6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales or customer service: 1 year (required)

Work Location: In person