Account Representative

1 week ago


Richmond, Canada Remote Kitchens Full time

**Who we are**:
Remote kitchen is a Saas(software as a service) company to empower each restaurant to be able to accomplish the digitalization transformation. If the restaurant doesn't have any presence on any food delivery platform, Remote Kitchen will help you to show up on the food delivery platform at our own cost and gain more orders online. If the restaurant is already registered on some food delivery platform, we can still help you to have more than one virtual brand in the same food delivery platform to gain more exposure. We don’t charge any service fee from our partners because we believe in our partner restaurants’ power to represent their communities and provide delicious, eclectic meals to their ever-ravenous customers at scale. Currently we have just completed the pre-seed fund raising from Ginkgo Capital, now we are in the progress of 200 million dollar fundraising with 15 million valuations.

**Summary**:
In this role, you will be responsible for communicating our ambition to potential partner restaurants and opening the door to revenue maximization in the golden age of food delivery. We hope this role will be your first step in a long career with Remote Kitchens and are eager to promote high performers. If you are energetic and customer-centric, this role is for you

**What you will be doing**:

- Conducting engaging sales calls and meetings with potential customers and introducing them to our unique value proposition and building long-lasting relationships with clients.

**How you will create impact**:

- Conducting door to door/in-person sales meetings with potential customers to share our ambition and value proposition.
- Accessing company CRM systems to access analytics about customers and contracts to create reports for senior leadership.
- Onboarding new clients to help them understand the full suite of company products, programs, and services.
- Acting as the point of contact if clients have any issues and helping them work through problems.

**How you will succeed**:

- You influence change and are committed to continuous improvement, in order to exceed client expectations.
- You leverage critical thinking skills to identify problems and proactively propose solutions.
- Your strong communication skills allow you to clearly convey messages.
- You’re an effective team player who shares knowledge to support your peers.
- You will eventually lead your own sales team if you are the top 10% performer in our company.
- Ability to build long-lasting and meaningful relationships with clients

**To join our team**:

- Completed Post-secondary education.
- Sales experience is an asset.
- Knowledge or ability to learn selling techniques.

**What you need to know**:

- This role operates in a call centre environment where a high level of audio and visual concentration is required for extended periods of time.

**What’s in it for you?**
- Training and development opportunities to grow your career.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- A comprehensive total rewards package, including competitive salary, bonus, pension and benefits.

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