Clerk B Mill

Under the supervision of the Administrative Coordinator of Support Services, the Clerk B - Receptionist is responsible for performing front-line customer service duties, assisting with supply and inventory processes, and assisting with annual statistical reports. The Clerk B is required to perform routine tasks such as but not limited to receptionist duties, EcoPass, monitoring working alone logs, tracking safety training; track and create banned customer reports. This position will participate in special projects as assigned and provide back-up to other clerical positions. This position is part of a small clerical team, requiring staff to work together often with mínimal supervision.

**As the **_Receptionist_** **you will**:

- Provide public front-line customer service for the Administration Office.
- Participate in maintaining central supply inventory system.
- Review supply orders and fulfill orders in a timely manner.
- Coordinate EcoPasses requests for Library staff.
- Coordinate and distribute equipment to library facilities.
- Coordinate library material and furniture disposal/recycling.
- Review and book Millennium Library amateur photography/videography requests.
- Track and create banned library customer report.
- Update Integrated Library System (ILS) to reflect current customer block information.
- Assist with the preparation of annual statistical reports, including PLS, CULC and MBNCanada.
- Backup clerical staff in purchasing, petty cash, taking meeting minutes.
- Assist with business office schedules and timekeeping.
- Assist in process mapping projects and relevant office procedures as required.
- Assist with records management as required.
- Participate in special projects as assigned.
- Receives incoming inquiries via computer, telephone, in person, fax, etc. and resolves or directs to the appropriate source.
- Performs other related duties as consistent with the classification.

**Your education and qualifications include**:

- High school graduation supplemented by formal training in business and office procedures or equivalent combination of training and experience.
- Demonstrated proficiency with Windows and various internet browsers.
- Demonstrated proficiency with Microsoft Word, Office and Excel.
- Demonstrated ability to type accurately at 40 w.p.m.
- Working knowledge of PeopleSoft Finance and financial procedures is considered an asset or must be able to obtain within six (6) months.
- Working knowledge of City’s Records Management processes and processing mapping is considered an asset or must be able to obtain within six (6) months.
- Demonstrated aptitude for office work as well as the ability to work cooperatively with other City and Non-City personnel.
- Ability to maintain accurate, precise records and files.
- Ability to establish and maintain effective working relationships with co-workers and work in a team environment.
- Ability to meet deadlines and to respond to variable work demands with mínimal supervision.
- Thorough knowledge of standard office procedures including the handling of mail, scheduling appointments, taking and transcribing minutes and filing system development and maintenance.

**Conditions of employment**:

- Must be physically capable of performing the duties of the position (i.e. Must be able to lift boxes and equipment weighing 20-25 pounds)
- Applicants may be required to undergo testing to determine their knowledge, abilities as they relate to the qualifications of the position.
- If and when this temporary position becomes permanent, the successful applicant to this bulletin will automatically receive this position and a further bulletin will not be necessary.