Business Intelligence Analyst

**Company Description** We believe in the power of work.** Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

**_
About the role_**

**Location**:_ _**Remote - Canada

Like WCG, you believe in the power of work. As a Business Intelligence Analyst, you’ll support the development and provision of various reports to leaders within the Rehabilitation Services and Vocational Assistance Program (RSVP). You will be responsible for working with large data sets to generate reports, developing and maintaining dashboards, and proposing data-driven insights to improve the delivery of RSVP. You will strategize and forecast RSVP's needs and put together plans to ensure smooth program operation.

**_ What you'll do_**
- Analyze data and ensure data integrity in all reporting, working with key stakeholders as required
- Conduct research and develop models to analyze, explain and forecast program and contract data and patterns, and devise methods for collection and analysis of data
- Examine program data and reporting and provide recommendations for possible improvements
- Track and report on processes, proposed changes, and targeted measures to provide the highest quality of service and experience for all participants
- Utilize data sets to perform regression analysis and determine the processes and interventions statistically more likely to result in outcome achievement and make recommendations
- Monitor and resolve data quality issues providing feedback and instruction to developer and field teams on user error or system bugs
- Demonstrate strong customer service orientation and deliver services within contract and internal requirements
- Write clear and concise reports summarizing data for senior stakeholders to aid in decision making

**Qualifications**
**_
What you bring_**
- Bachelor’s Degree from a recognized post-secondary institution in a quantitative field (such as engineering, math, statistics, economics or business), or a related field
- A minimum of two (2) years’ experience in business analysis or a related field
- Extensive experience working with diverse datasets, including CSV, Excel, JSON, and SQL databases and ability to efficiently extract, manipulate, and analyze data
- Familiarity with data warehousing concepts and ETL processes
- Knowledge of scripting languages (e.g. Python, R) for data manipulation and automation is a plus
- Ability to interpret complex datasets and turn data into actionable business insights
- Strong written and verbal communication skills to present technical findings to non-technical stakeholders
- Ability to manage workload, prioritize tasks effectively and take initiative in solving data challenges with mínimal supervision
- Ability to identify areas for data quality improvement, implement automations solutions and refine processes for better performance and scalability
- Employment conditional on obtaining federal Reliability Status security clearance

**_ Preferred Criteria_**
- Experience working with federal or provincial governments
- Previous experience in data analysis and reporting for medical, psycho-social or a vocational rehabilitation program
- Three (3) or more years’ experience with database SQL
- Hands-on Experience working with Power BI, Tableau or SQL reporting Services

**_ For complete job requirements, see the full Job Description _**_here_**
**Additional Information**
**_
What we offer_**
- Competitive salary range of $70,000 to $80,000 per year (based on full-time hours)
- Comprehensive and flexible health and dental benefits
- RRSP Matching program of 1.5% base earnings
- Coverage for your credential or designation fee
- Ongoing learning and development opportunities
- Generous time-off policies that promote work/life balance
- A diverse and inclusive workplace with a track record of high employee engagement and teamwork
- The opportunity to do work that makes a difference

ICRSVPADMIN
- WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone._
- WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process._