Inside Sales Representative

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Respond to all customer inquiries by determining material availability, conformance to customer requirements, and delivery to secure orders.
- Compiles lists of prospective customers for use as sales leads, based on information from inquiries, and other QRC personnel.
- Maintain customer quote files and effective follow-up
- Overcomes technical and business objections of prospective customers.
- Advise management on product inventory needs
- Quotation hit ratios, Won/Loss reports.
- Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.
- Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules
- Builds and maintains customer relationships.
- Works with outside sales representatives to keep account activities and literature up to date.
- Investigates and resolves customer problems with deliveries.
- Assists in coordinating with inventory manager and other outside material sources for costs associated with products being quoted.
- Coordinates with Engineering and Purchasing on entry of new product items into system database.
- Conforms to all aspects of sales to Export Compliance requirements as set by US Govt law and QRC Valves rules
- Aid in meeting or exceeding planned sales objectives.
- Develop thorough understanding of technical attributes of products sold by QRC.

Other duties may be assigned.

**Qualifications and Education Requirements**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 2-3 years of Inside Sales Experience selling in an industrial market or valve sales.
- Thorough Understanding of Industry Standards, Testing, and Requirements.
- Proficient with Excel, Word and PowerPoint required.
- Knowledge of ERP Systems and/or order entry and inventory systems required. Epicor Profit 21 is a PLUS.
- Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
- Ability to read, analyze, and interpret technical specifications, documents, drawings and governmental regulations.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
- Must have a working knowledge of computers and the ability to learn basic software.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Bilingual (French and English) would be a benefit.

As an Inside Sales Representative, you will play a crucial role in driving business growth by identifying potential customers, communicating with them effectively, and promoting our products or services. Your ability to provide exceptional customer service and build strong relationships will contribute to the success of our sales team.

If you are a motivated individual with a passion for sales, excellent communication skills, and the ability to thrive in a fast-paced environment, we would love to hear from you. Join our team and be part of our exciting journey towards achieving our sales goals.

Pay: $50,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Barrie, ON L4M 3R8: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person