Dispatcher - Field Service

5 days ago

Langley, Canada Kal Tire Full time

Kal Tire is looking for a Dispatcher to support our Field Service Team at our 98th Avenue North Langley location.

In this role, you’ll learn Kal Tire systems, speak with customers, create work orders, and efficiently dispatch the Field Service Team based on priority while collaboratively with the Store Operations Team to ensure Kal Tire processes and procedures are followed.

Your strong geographic understanding of the Lower Mainland will help with getting our Team to our customers on the road who need us. If you have dispatch experience, are seeking a supervisory position, and are familiar with the Vancouver and Lower Mainland area, reach out today.

**Key Highlights**
- Work in a collaborative Team environment.
- Providing service quotes, and processing sales transactions.
- Become a product and service expert.
- Provide information about work orders and relay notes to drivers.
- Schedule truck maintenance

**Why Kal Tire**
- This position pays $26 per hour, we offer a clear path for career advancement with wage increases along the way.
- Comprehensive benefits package, including dental, vision, medical, massage therapy, and Employee Assistance Program.
- Profit sharing program and RRSP matching.
- Paid training period.
- A perks program that offers employee discounts on tires, services, and more.
- Opportunity to work with a well-established Canadian company.
- Clear advancement opportunities at every level.

**Day to Day Responsibilities**
- Maintain a positive, collaborative, supportive workplace environment while supervising the Field Service Team.
- Prioritize and monitor incoming dispatch requests and Team Members out on calls.
- Collaborate with the Field Service Team to increase efficiencies.
- Able to work full-time hours Monday-Friday day shifts.

**Success & Qualifications**
- 2 years of experience in dispatch or a related field.
- A demonstrated understanding of the automotive or related industry.
- A history of creating and building long-term customer and team relationships.
- You are looking to grow into a management-level position through an organized training program.

**Hiring Process**

**Our Inclusive Culture

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