Csr (Customer Service Representative)
1 week ago
**Job Duties**:
- Follow up orders status on the shop floor
- Communicate with customers regarding order status
- Interact with all other departments to coordinate the production processes and shipping
- Order processing including creating of work orders, status report and all supporting documents requested by the customer
- Invoicing Customers
- Monitor sales orders for work in progress
- Customer service interactions
- Resolve customer issues, requests and complaints
- Work with Project Managers, production and shipping
- Administrative and Logistic Support
**Qualifications**:
- Excellent interpersonal skills and communication skills.
- Acute attention to detail.
- Creative thinking and problem-solving skills
- Highly motivated individual who demonstrates strong desire to learn and works very well independently and as a team.
- This person must possess excellent interpersonal, communication and organizational skills and be familiar with the requirements needed in a manufacturing environment.
- Possess good computer skills
- Exceptional communication and written skills
- Working knowledge of Quoting process an asset
**Salary**: $20.00-$25.00 per hour
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Morning shift
Ability to commute/relocate:
- Pickering, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 3 years (preferred)
- QuickBooks: 1 year (preferred)
- Metal fabrication: 1 year (preferred)
Work Location: In person
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