Customer Service Representative

1 week ago

Pickering, Canada Delta Bingo & Gaming Full time

Working under the direct supervision of the Session Manager, you will be responsible for performing a variety of duties related to the operation of the Bingo Hall and Gaming Centre with an emphasis on maintaining a high standard of customer service. This position is responsible for duties that include but are not limited to:

- Cash handling and sales of bingo product at the Point-of-Sale terminal and on the gaming floor,
- Maintain sales area and electronic equipment in an organized, clean manner at all times,
- Assisting customers with electronic devices and questions,
- Keeping tables clear of debris and cleaning gaming floor prior to leaving,
- Ensure that all sales of bingo products are balanced,
- Performing miscellaneous duties that might be asked of you by the Session Manager and,
- Providing a positive work environment.

**This position involves evening and weekend shifts.**

Required qualifications and skills include knowledge of cash handling and balancing of daily cash intake., strong math skills, exceptional customer service skills, good communication skills, good leadership and interpersonal skills, basic computer skills and the ability to work with mínimal supervision.

**Must be 18 years of age or older and able to be legally cleared through the AGCO for your gaming service license.**

**About Delta Bingo & Gaming**

Founded in 1966, Delta Bingo & Gaming is a proud industry leader with 20 locations and over 900 employees in North America. At Delta, our mission is to create unique entertainment experiences that bring people together. As one of Canada’s leading Charitable Gaming Centre Operators, Delta serves over 960 local charities and is honoured to support each local community it is a part of. Delta is licensed under the OLG and regulated by the AGCO. Since the inception of Charitable Gaming, $120 million has now been donated to local charities across Ontario.
- While we appreciate every applicant’s interest, only those under consideration will be contacted. We regret that phone calls will not be accepted. Delta bingo & Gaming in an EEO Employer - Minorites/Gender/Protected Veterans/Disabled._

**Job Types**: Part-time

**Salary**: $15.50 per hour

Additional pay:

- Tips

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Schedule:

- Day shift
- Holidays
- Thursday to Sunday
- Night shift
- Weekend availability

**Experience**:

- customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (required)

**Job Type**: Part-time
Part-time hours: 20-25 per week

**Salary**: From $15.50 per hour

**Benefits**:

- Dental care
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Every Weekend
- Night shift

Supplemental pay types:

- Overtime pay
- Tips

Ability to commute/relocate:

- Pickering, ON L1W 1Z7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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