Lead Moa

1 week ago

Vancouver, Canada WELL Health Technologies Corp Full time

**Entity: WELL Health Clinic Network Inc. - Richmond Central**

**Position: Lead Medical Office Assistant**

**Type: Full-Time**

**Location: WELL Health Medical Centers - Point Grey**

**Salary Range: $19.00 - $22.00 CAD per hour**

**About the Company**:
**Position Summary**:
The Company is currently searching for a motivated team lead to join the exciting, fast-growing company. You will be working in a team-based environment to support physicians in delivering excellent patient care. If you love helping people, this job is for you.

**What you will be doing**:

- ** Administrative duties** - answer calls and greet patients in a helpful, respectful, and efficient manner, schedule appointments, manage referrals, result management and handle billing.
- ** Lab Duties -** include collecting and preparing laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments.
- ** Patient Care duties** - Coordinate patient care through the clinic: checking in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering questions, providing post-appointment service, monitoring the waiting room.
- ** General duties** - To ensure to keep patient information confidential and secure at all times. Perform all other related clinical, administrative tasks or special tasks as required by clinic management.

**You have**:

- High school diploma or the equivalent
- Exceptional customer service skills
- A Team Player
- Strong verbal and written communication skills
- Attention to detail and ability to plan, organize, and prioritize work.
- Ability to work independently as well as with a team.
- Ability to analyze, problem-solve and take the initiative.
- Open and accountable
- Ability to work varying shift patterns as needed by the clinic (including evenings and weekends)
- Experience as an MOA or MOA programs certification is an asset.
- Experience with EMR system AVA, JUNO and a good understanding of MSP billing are assets.

WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success - this is the WELL Way

WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, an achievement that reflects the company’s strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its ‘Healthy Place to Work’ ESG strategy pillar.

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