Medical Office Assistant
2 weeks ago
Job Title: Medical Office Assistant (Casual, On-Call)Program: Primary Care ClinicLocation: 449 E. Hastings St, VancouverWage:$25.76/hourStatus: Casual, On-CallAbout VAHSVancouver Aboriginal Health Society (VAHS) is a not-for-profit, Indigenous-led organization located in the Downtown Eastside (DTES) for over 30 years. VAHS exists to improve the physical, mental, emotional, and spiritual well-being of urban Indigenous peoples. Our wraparound services include a Primary Care Clinic, Dental Clinic, Indigenous Early Years programming, and a Cultural Wellness team composed of Elders, Traditional Healers, and Knowledge Keepers. Learn more at vahs.life .Job SummaryThe Casual Medical Office Assistant (MOA) supports the smooth operations of the VAHS Primary Care Clinic on an as-needed basis. As a key member of our interdisciplinary team, the MOA serves as the first point of contact for clients and ensures the clinic remains welcoming, safe, and culturally grounded.The MOA provides administrative and clinical support, helps maintain electronic medical records, and contributes to a team-based approach that centers on trauma-informed and culturally safe care.This role reports to the Clinic Operations Supervisor and is supported by the Lead MOA.Key ResponsibilitiesReception & Client SupportGreet and check in clients with warmth and professionalismRegister new clients, book appointments, and follow up on referrals and diagnostic test requestsAnswer phone calls, direct inquiries, and provide general information about clinic servicesSupport clients in navigating services, including transportation and outreach referralsEnsure the clinic environment remains clean, comfortable, and culturally safeAdministrative TasksMaintain electronic medical records (OSCAR), including scanning, filing, and document linkingProcess incoming and outgoing mail, faxes, records, and lab resultsOrganize and restock exam rooms and office supply areasMonitor medication and supply expiry datesClinical SupportAssist with urine testing and recording vitals (e.g. blood pressure, height, weight)Ensure lab specimens are labeled and sent correctlyDisinfect exam rooms and support clinic sterilization proceduresGeneralSupport intake worker and other team members as neededPerform other duties as required by clinic operationsQualificationsCompletion of a Medical Office Assistant programMinimum 2 years experience in a community-based primary care or clinic setting preferredExcellent communication, organization, and computer skillsStrong interpersonal and customer service skillsKnowledge of medical terminology and Indigenous health contextsAbility to multi-task in a fast-paced environmentComfortable working independently and collaborativelyAssetsFamiliarity with the OSCAR electronic medical record systemExperience working with Indigenous and/or inner-city populationsExperience with urine testing and taking vitalsHow to ApplyPlease email your resume and cover letter (in PDF format) to: Email: admin@vahs.life Subject Line: MOA Application – CasualWe thank all applicants for their interest. Only those selected for an interview will be contacted.Donate andsupport our programsAs a proud not-for-profit, we rely on donations to ensure that wellness is accessible to all. Donations can be allocated to specific programs by selecting the donate button on the program's page. #J-18808-Ljbffr
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Medical Office Assistant
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Vancouver, Canada MD4ME MEDICAL Full timeResponsibilities: - Greet patients and visitors in a professional and friendly manner - Answer phone calls and schedule appointments - Update and maintain electronic medical records - Verify insurance information and collect co-pays - Assist with billing and coding tasks - Coordinate referrals to other healthcare providers - Manage patient paperwork and...
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Vancouver, Canada MD4ME MEDICAL Full timeResponsibilities: - Greet patients and visitors in a professional and friendly manner - Answer phone calls and schedule appointments - Update and maintain electronic medical records - Verify insurance information and collect co-pays - Assist with billing and coding tasks - Coordinate referrals to other healthcare providers - Manage patient paperwork and...
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