Medical Office Assistant

11 hours ago

Hamilton, Canada Drella Health Full time

**Job Overview**

We are seeking an **experienced, dedicated, and organized Medical Office Assistant** to join our healthcare team.
This is a dynamic role that blends **front-desk reception** with **administrative and clinical support** for physicians, playing a key role in ensuring our clinic runs smoothly and efficiently.

As the first point of contact for patients, you will be responsible for **creating a welcoming atmosphere** while managing the efficient day-to-day operations of the clinic.
- **Excellent communication and interpersonal skills**:

- **Great attention to detail**:

- **Familiarity with medical terminology**:

- **Experience with OSCAR EMR systems**:

- **A strong work ethic** and the ability to excel in a **fast-paced, team-oriented setting**:

- **Capability to perform basic clinical tasks**

**Qualifications & Requirements**
- **Preference will be given to International Medical Graduates (IMGs).**:

- **Previous experience using OSCAR EMR is required** — applicants without this experience will not be considered.
- **Must have phlebotomy experience** and be able to perform **intramuscular (IM) injections** confidently and safely.
- Strong knowledge of **medical terminology** and **administrative procedures**.
- Highly proficient in **computer skills** and **administrative systems**.
- Excellent **verbal and written communication skills**.
- Proficient in **phone system operations** and the use of **basic office equipment**.
- Ability to **multitask** effectively in a **fast-paced environment** while maintaining **high attention to detail**.
- Demonstrates a **positive, professional attitude** and a **commitment to exceptional patient care**.

**Responsibilities & Duties**
- Greet patients warmly and assist with the **check-in process**.
- Manage phone systems to **handle incoming calls**, **schedule appointments**, and **address patient inquiries**.
- Maintain **accurate patient records** using **OSCAR EMR**.
- Verify **patient insurance information** and address **billing inquiries**.
- Coordinate with healthcare providers to ensure **timely patient care** and follow-up.
- **Maintain physicians’ appointment schedules** and ensure patients are booked appropriately.
- Perform general administrative tasks including **filing**, **data entry**, **scanning**, **faxing**, and maintaining a **clean and organized front desk area**.
- Assist physicians with **basic clinical tasks**, including **taking bloods** (phlebotomy) and **giving intramuscular (IM) injections**.
- Ensure **compliance with health regulations** and uphold **patient confidentiality standards**.

Join our team and contribute to delivering high-quality healthcare services while ensuring an exceptional experience for our patients.

**Job Types**: Full-time, Part-time

Schedule:

- Monday to Friday
- Weekends

Work Location: In person

**Job Types**: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Application question(s):

- Do you have current experience and confidence performing both phlebotomy (taking blood) and intramuscular (IM) injections?
- Are you an International Medical Graduate (IMG)?
- Do you have experience working as a Medical Office Assistant / Clinical Assistant in a family physician’s clinic?
- Are you experienced and proficient in using OSCAR EMR ?

Work Location: In person

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