Front Desk Receptionist

6 days ago

London, Canada DMARehability Full time

**About us**

DMARehability is a leader in the provision of community based medical, vocational and occupational services. We provide both individual and program based treatment and assessment to auto insurance carriers, life insurance companies, legal community and government agencies.

Our work environment includes:

- Relaxed atmosphere
- On-the-job training
- Casual work attire
- Growth opportunities

The Front Desk/Receptionist is responsible for ensuring the efficient and smooth operation of the front desk and reception area, along with providing excellent customer service to all visitors, clients, and employees.

Duties will include:
Greeting and directing visitors: As you are the first point of contact for all visitors, clients and employees you will be responsible for greeting visitors in a professional and friendly manner and directing them to the appropriate person or department.

Answering and directing phone calls: answering and directing phone calls to the appropriate person or department.

Managing the reception area: ensuring that the reception area is clean, tidy, and presentable at all times.

Handling incoming and outgoing mail: handling incoming and outgoing mail and packages.

Scheduling appointments: scheduling appointments for clients and employees and coordinate the availability and related bookings of counselling rooms

Providing administrative support: providing administrative support to other departments such as filing, faxing and processing payments using a debit /credit machine. Troubleshoot any equipment or connection issues for the office.

To be successful in this role, you must have excellent communication and interpersonal skills, be highly organized, and able to multitask effectively. You will need to be resourceful and proactive when issues arise.

You should also be proficient in using Microsoft Office Suite, experience working within the insurance / legal industry will be considered an asset.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: One location

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