Case Manager, Supportive Housing

**Title**:Case Manager, Supportive Housing (Abode, Forward, Housing Retention)
**Job Status**: Full Time, Permanent, Unionized
**Job Region**:All Blue Door Locations
**Equipment**:Computer, telephone, fax machine, copier, calculator, Reliable Vehicle/Valid Driving License/Insurance.
**Hours of work**: Tuesday to Saturday with a flexible start time between 8 am and 6 pm
**Wage**: $25.22 per hour

**Job Summary**
Reporting to the Manager, Community Programs, the Case Manager, Supportive Housing is a social worker or equivalent, who provides supports to individuals and families in the supportive housing and housing retention programs to achieve community integration while working on a long term plan to achieve housing stability in the community.

**Responsibilities**
- Coordinate independent life skill case management sessions to promote independent living and progression into independent community living.
- Support clients to navigate community supports and services.
- Conduct goal planning and regular check-ins with individuals including but not limited to home check-ins.
- Orient individuals to landlord and tenant rights.
- Enhanced support with maintaining safe housing and rapid re-housing where needed.
- Support eventual permanent housing relocation when applicable.
- Enhanced support with maintaining safe housing.
- Support individuals with career planning, employment searches, and employment skill development.
- Support navigation to health and/or medical resources.
- Provide individual supports to identify gaps in health and independent living skills including but not limited to landlord tenant negotiation, self-advocacy, and budgeting and life skills and providing referrals as necessary.
- Facilitate informal counselling to promote independence and building healthy partnerships for success.
- Facilitate food security.
- Supporting to improve financial security through various forms, including ODSP and other subsidies.
- Keeping up to date with new and current community-based programs and supports.
- Record keeping, preparing reports and report on monthly and quarterly statistics.
- Administering Naloxone in the event of an emergency and distributing Naloxone kits accordingly.
- Transporting clients within the community as required.
- Other duties as assigned.

**Respect and Professionalism**
- Maintain professionalism in the workplace.
- Working cooperatively alongside and supporting all Blue Door team members and departments.
- Adherence to the mission, vision, policies and procedures of the agency.
- Able and willing to promote harm reduction practices in accordance with core standards.
- Attend internal staff meetings and staff training as required.
- Maintain the confidentiality of all client and agency information.
- Utilizes effective conflict resolution skills in accordance with (Crisis Prevention Intervention

(CPI) training.
- Fosters positive and appropriate relationships with clients, colleagues, community partners and volunteers.
- Provides referrals and follow-up as necessary.
- Meets with manager on a regular basis and participates in completion of annual performance evaluation.

**Occupational Health & Safety**
- All employees are responsible for carrying out work in a way that does not adversely affect their own health and safety and that of others.
- All employees shall learn and understand health and safety policies and procedures and will comply with them.

**Qualifications**
- Minimum Bachelor of Social Work Degree or equivalent. Combination of relevant education and experience.
- Knowledge of Landlord Tenant Act.
- Knowledge of Housing First Practices.
- Experience working with vulnerable populations.
- An understanding of homelessness, mental health and addiction issues.
- An ability to work independently and as an effective team member.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with clients and colleagues and commitment to team approach.
- Understanding and delivery of anti-oppressive practices.
- Experience with harm reduction practices.
- Excellent organizational skills.
- Able to operate within a flexible work schedule.
- Must have a reliable vehicle, valid driving licence and appropriate insurance. Mileage is reimbursed.
- CPI, CPR and Vulnerable Screening Clearance (Police Check).

We are always working towards continued improvements with the hope of creating and fostering a work culture where people want to be and are see the impact of their work.

Please check out future opportunities by visiting our Careers Page at Careers - Blue Door.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and Blue Doors AODA Policy, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.

**Job Types**: Full-time, Permanent

**Salary**: $25.22 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insu