Front Desk Receptionist

2 weeks ago

Victoria, Canada Speed Mechanics Sports Performance & Consulting Ltd. Full time

**ABOUT SPEED MECHANICS**

Speed Mechanics and Continuum Health Centre is the home of Victoria’s premier integrated high-performance training facility focused on providing exceptional client care in youth athletic development, lifestyle training, and comprehensive injury care. By creating an inviting and knowledgeable training environment, we build confidence and robust individuals ready to take on their athletic dreams or survive and thrive in life's challenges. Speed Mechanics and Continuum emphasize long-term athletic development combined with long-term care.

The Speed Mechanics Training Facility lies on the traditional lands of the W’Sanec (Saanich) and Lekwungen (Songhees) First Nations. Their ancestors and families have lived here for thousands of years, and now with grateful hearts, we acknowledge this and consider ourselves incredibly fortunate to train, learn, and play in a state-of-the-art facility where athletes of all cultures are welcomed.

**JOB DESCRIPTION**

This position will be part-time, about 20-30 hours per week. Shifts are represented by a combination of morning (6-10am) and evening shifts (2-9pm) with some Saturday availability required (8 am to 4 pm).

**Duties and expectations include, but are not limited to**:

- Greeting clients and members at the front desk and answering any questions or concerns they may have.
- Touring new clients around the facility and directing them through the facility as required.
- Using Gym Master and Janeapp to mange clients, book patients, and bill appropriately.
- POS and cash experience required.
- Cleaning, organizing, and maintaining the gym and clinic - shift dependent.

**KEY SKILLS**
- Computer proficiency
- Customer service
- Organization
- Sales
- Attention to detail
- Adaptability / Agility
- Analytical Thinking
- Effective Communication Skills
- Ability to work autonomously
- Interpersonal Skills
- Ability to Plan
- Ability to work within a team environment

**QUALIFICATIONS & EXPERIENCE**
- High school diploma.
- One or more years in a customer-service-based environment.
- Six months or more experience in a gym, recreation center, or health clinic environment considered an asset.
- Experience using Gym Master or other Gym Management/scheduling software is considered an asset.
- JaneApp experience is considered an asset.

**Job Type**: Part-time

Pay: $20.00-$22.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site gym
- On-site parking
- Vision care

Schedule:

- Evening shift
- Morning shift
- Weekends as needed

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

Expected start date: 2025-03-03

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