Current jobs related to Customer Care Representative - SaintLaurent - VW Credit

  • Customer Care Representative

    1 week ago

    Saint-Laurent, Canada TRANSPORT VTL VTL TRANSPORT Full time

    The customer care representative will be responsible for: - Problem-Solving Skills. The number one skill you need ** good customer service is problem-solving **, take the time to be professional and personable with your customers, Develop customer service standards - Strong Time Management. - Shipment tracking, monitor pickup and delivery - Take pick-up...

  • Customer Care Representative

    2 weeks ago

    Saint-Laurent, Canada Volkswagen Group Canada Full time

    **Customer Care Representative - contract** **-* **EDG000814* **Primary Location**: Canada-Quebec-St-Laurent **Description** Contract: 8 to 12 months with a possibility of extension. As the captive finance company of the Audi, Ducati and Volkswagen brands in Canada, VW Credit Canada, Inc., also known as Audi Finance and Volkswagen Finance, is a wholly...

  • Customer Care Representative

    19 hours ago

    Saint-Laurent, Canada Lineage Logistics Full time

    We are a growing organization and currently looking for a passionate and motivated Customer Care Representative to join our winning team. Employment Type: Full-Time, Temporary Reports To: Customer Service Manager Shift : Day Office/Facility: Côte-de-Liesse The Customer Care Representative plays a lead role on the regional customer service team in...

  • Customer Care Representative

    7 days ago

    Saint-Laurent, Canada Lineage Logistics Full time

    The Customer Care Representative plays a lead role on the regional customer service team in scheduling customer appointments, data entry of customer order information, responding to customer inquiries, and liaising with facility operations teams through effective communication to coordinate shipments and provide exceptional service to customers in a timely...

  • Customer Relations Representative

    5 days ago

    Saint-Laurent, Canada Bossard Canada Full time

    **The Bossard Group is a leading global provider of product solutions and services in industrial fastening and assembly technology. More than 1 million items, as well as proven expertise in technical consulting and inventory management, distinguishes the Bossard Group.** **We are currently seeking an experienced Customer Relations Representative (Bilingual)...

  • Customer Relations Representative

    1 week ago

    Saint-Laurent, Canada Bossard Canada Full time

    **The Bossard Group is a leading global provider of product solutions and services in industrial fastening and assembly technology. More than 1 million items, as well as proven expertise in technical consulting and inventory management, distinguishes the Bossard Group.** **We are currently seeking an experienced Customer Relations Representative (Bilingual)...

  • Bilingual Customer Care Representative

    2 weeks ago

    Saint-Laurent, Canada VW Credit Full time

    Canada-Quebec-St-Laurent - Contract: 12 months with a possibility of extension. As the captive finance company of the Audi, Ducati and Volkswagen brands in Canada, VW Credit Canada, Inc., also known as Audi Finance and Volkswagen Finance, is a wholly owned subsidiary of VW Credit, Inc. Audi Finance and Volkswagen Finance offers a wide range of leasing,...

  • Customer Care Team Lead

    1 week ago

    Saint-Laurent, Canada Versacold Full time

    VersaCold is a food-first supply chain company with one of North America’s largest cold chain networks. We're dedicated to ensuring the safety, quality and freshness of the food families eat. With 65 years of experience, we collaborate as entrusted partners to maintain cold chain integrity and deliver customized solutions to complex business challenges....

  • Warehouse Customer Service Representative

    7 days ago

    Saint-Laurent, Canada Entrepôt Trans-Plus Inc Full time

    Our company, a logistic management, distribution, and warehousing enterprise is expanding and requires the right person to join their team and contribute to the on-going success of their operation. We are looking for a knowledgeable and experienced Warehouse Customer Service Representative. Under the direction of the Operations Manager, efficiency and...

  • Customer Service Representative

    19 hours ago

    Saint-Laurent, Canada PROHIBITION Full time

    Have you wanted to be part of the Cannabis industry? Well now is your chance! We are both, the largest distributor and franchise retailer of cannabis smoking accessories in Quebec! We are currently hiring for the position of Customer Service Representative. We are looking for a motivated, bilingual, and well-spoken individual to join our team. The Customer...

Customer Care Representative

2 weeks ago

SaintLaurent, Canada VW Credit Full time

Canada-Quebec-St-Laurent
- Contract: 8 to 12 months with a possibility of extension.

As the captive finance company of the Audi, Ducati and Volkswagen brands in Canada, VW Credit Canada, Inc., also known as Audi Finance and Volkswagen Finance, is a wholly owned subsidiary of VW Credit, Inc.

Audi Finance and Volkswagen Finance offers a wide range of leasing, retail financing and protection plans expertly tailored to meet the needs of our Customers. Additionally, we provide commercial financing products to Audi and Volkswagen Dealers to support expanding dealership capabilities and enhancing overall operations.

**Role Summary**

The representative is the first point of contact for customers and dealers with any questions regarding finance and leasing files. The incumbent will answer general questions and suggest possible solutions to surpass customer expectations.

**Key Responsibilities**
- Follow-up / complete administrative tasks associated with incoming calls and completed requests to meet client expectations

**Formal education**
- College diploma (DEC)
- Preferred: University diploma

**Experience**
- 1 to 2 years of experience in the customer service field, preferable in a call center environment.

**Competencies**
- Strong oral and written communication skills in both French and English
- Excellent telephone etiquette
- Knowledge of the products / services of the company
- Negotiation skills

**Work schedule**
- Schedules staggered in rotation from 8am to 9pm, Monday to Friday.
- 37.5 hour work week.