ERP Business Analyst

#LI-EP1

INDCANPO

Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team.

We are also highly active and committed to creating an environment which is accessible to all of our customers, employees and applicants. Reasonable accommodations in the hiring process will be provided to people with disabilities upon request.

**At Flynn, it's not just a job, it's a career**

We're looking for someone to work with stakeholders on both the development and the business teams. A relationship expert with superior documentation skills and an in-depth knowledge of the software development lifecycle and business process re-engineering. This is a role for someone who wants to be the ongoing voice of the client’s system requirements.

Typical questions you'll find yourself working to answer are:

- What are the inputs?
- What are the outputs?
- What are the expectations?
- What are the metrics?
- Where is the data is coming from?
- How does the data flow from source to target?

A successful business analyst will be facilitating meetings with our internal customers and the development team. They'll own the client's requirements from initial requirements to status updates and change requests. They'll take raw requirements from the client, document them and add them to the development team's planning tools. Breaking down large items into initiatives, features and requirements.

The business analyst will also play a role further into the development lifecycle by leading testing initiatives; creating test plans, test scenarios and test data; overseeing and executing test plans.

Once features and requirements are delivered the business analyst will assist with solving issues, identifying and reporting issues to tracking and implementing resolutions in a timely manner.
- A Day In The Life
- Working on integrated mobile, web app, and ERP development projects
- Define requirements to help design, build and maintain SQL and NoSQL data layers
- Define requirements to help design, build and maintain RESTful APIs
- Everyone is responsible for building testable software
- Everyone is responsible for quality
- Everyone is responsible for security

**Requirements**:

- Coordinates, conducts, and documents requirements gathering sessions with end users, project stakeholders and development team(s)
- Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, and distinguishes user requests from the underlying true needs
- Requirements Analysis & Documentation - facilitate, elicit, analyze, document; manage process from elicitation through to testing & implementation
- Recommends business and/or technological solutions based on these requirements
- Analyze impact of patches and development work in other areas, on existing ERP customizations, and coordinate their migration to production system

**Planning**
- Provide development team members with guidance and direction on planned feature development
- Identifies, plans and estimates level of effort for business analysis related tasks

**Testing**
- Coordinates/executes the development of test cases.
- Performs functional testing as needed to ensure adherence to requirements

**Documentation**
- Develops high quality documentation including business requirements documents, use cases, software requirements specifications, report specifications, epics, user stories, screen and interface designs, conceptual page flows, business process models, user acceptance test plans, and training manuals / user guides
- Develops end user documentation and provides orientation to end-users and IT team for all new or modified systems as required.

**General Support**
- Support the Scrum Master and Project Manager during all phases of the project
- Build stakeholder trust by understanding business concepts, issues, opportunities and language
- A willingness to provide off-hours support as required
- Work closely with the business owners and the solutions delivery team to facilitate successful execution of deliverables.
- Act as a point of contact for small enhancements & defect fixes.
- Working with multiple departments to understand full end-to-end processes
- Performing root cause analysis on escalated issues and making recommendations on corrective actions required as well as process enhancements to prevent recurrence;
- Performing basic reporting through SQL queries
- Learning new techniques and reinforcing them with solid past experience is critical.
- What We Are Seeking
- A university degree, preferably in Business Administration or Computer Science/Engineering.
- At least three to five years’ experience working on technical projects. Preference for some of that time to have been as a busine