ERP Business Systems Analyst

To be considered for this position, please be sure to:

• Complete this survey:
• Attach a copy of your resume to the completed survey and indicate the position you are applying for
• Resumes will not be reviewed through Indeed

Are you a technical problem-solver who thrives on optimizing systems and improving business efficiency? We're looking for an ERP Business Systems Analyst to join our team and play a key role in enhancing how our organization operates through smart, data-driven processes.

In this role, you'll act as the bridge between business stakeholders and the technical team, ensuring our Acumatica ERP system is implemented, optimized, and aligned with our evolving business needs. You'll analyze workflows, identify process improvements, and configure the system to help departments work smarter — not harder.

If this sounds like you, we want to hear from you Apply today.

Major Tasks, Key Responsibilities, and Key Accountabilities

This is a 100% on-site role. Office attendance is mandatory.

System Implementation & Configuration

• Lead and support the configuration and maintenance of Acumatica ERP modules.
• Analyze business requirements and translate them into functional and technical system specifications.
• Configure Acumatica workflows, reports, dashboards, and custom fields to support company operations.
• Conduct system testing, troubleshooting, and validation before deployment.
• Manage system security and access requirements, including parameters by user, role and company.

Process Analysis & Improvement

• Review existing business processes and identify opportunities for automation or optimization through Acumatica.
• Collaborate with department managers to implement best practices that enhance efficiency and data integrity.
• Recommend system enhancements to improve business performance and reporting capabilities.
• Keep abreast of the latest ERP upgrades and offerings.

User Support & Training

• Provide first-line support for Acumatica users across departments and entities.
• Develop and deliver user training, documentation, and reference materials.
• Act as a subject matter expert (SME) on Acumatica functionality and new feature releases.

Reporting & Data Management

• Create and maintain reports, dashboards, and KPIs using Acumatica's reporting tools.
• Ensure data consistency, integrity, and security across the ERP system.
• Support management with data-driven insights to aid operational and strategic decision-making.
• Document, track, and monitor all problems/resolution activity in HelpDesk system to ensure timely resolution and adherence to department guidelines.

Project Coordination

• Participate in ERP-related projects, integrations, and upgrades.
• Liaise with internal stakeholders and Acumatica partners.
• Maintain comprehensive documentation of system configurations and changes.

Other duties as required, up to but not limited to analyzing financial data, including budgets, forecasts, and revenue trends, to provide insights and support strategic decision-making.

What You Will Bring:

· Bachelor's degree in Information Systems, Business Administration, Accounting, or a related field.

· Minimum 3 years of experience as an ERP Analyst, Business Analyst, or Systems Specialist.

· Hands-on experience with Acumatica ERP (implementation, configuration, and reporting).

· Strong understanding of business processes in manufacturing, inventory control, finance, and procurement.

· Proficiency with SQL queries, report design, and data analysis tools.

· Excellent problem-solving and analytical skills, with strong attention to detail.

· Proven ability to communicate effectively and work collaboratively across departments.

The Perks

• Monthly Company Lunch
• Paid Time Off
• Dental Care
• Extended Health Care
• Life Insurance
• Employee Assistance Program
• On-site Gym
• On-site Parking
• Casual Dress Policy
• Fantastic Coworkers

This position offers competitive compensation starting at $80,000.00/annually based on experience, opportunities for professional growth, and a collaborative work environment. If you meet the requirements and are looking to advance your career as an ERP Business Systems Analyst, we encourage you to apply.

A.C. Americas has a long-standing focus on diversity, equity, and inclusion because we are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

About A.C. Americas

Wherever creativity takes the stage, A.C. Americas is there to power the possibilities. Headquartered in Mississauga, Ontario, with distribution centers in both Canada and the USA, AC Americas proudly serves dealers and end-users across North America. We provide world-class products, expert support, and a seamless customer experience for production and rental products, theaters, film sets, houses of worship, and commercial spaces.

For more information about our lines, visit:

Job Types: Full-time, Permanent

Pay: From $80,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• Wellness program

Application question(s):

• What are your salary expectations for this role?
• Have you worked for ACA or SMI before?

Work Location: In person