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Head Coach

2 weeks ago

Pointeauxtrembles, Canada Empower Gym Full time

**Empower Gym recrute une Head Coach - Success Manager**

Empower Gym est à la recherche d’une **Head Coach - Success Manager** capable de faire plus que du coaching **:optimiser les systèmes, faire grandir l’équipe, et faire exploser les résultats.**

**Ton rôle principal**

Ta mission est claire : assurer **la réussite de chaque cliente** et **l’optimisation de nos systèmes internes**, tout en formant et en supervisant notre équipe de coachs. Tu seras le **pont entre le terrain et la direction**, en collaboration directe avec la CEO (basée à l’étranger).

**Responsabilités principales Côté cliente (Wellness & Success Coaching)**
- Faire les **check-ins hebdomadaires** (via TeamUp + HubSpot)
- Créer des **plans alimentaires et d’entraînement personnalisés**:

- Effectuer les **InBody scans** et suivre les indicateurs santé
- Assurer la **satisfaction client** (résolutions de problèmes, résiliations, courriels)
- Donner quelques cours semi-privés ou privés (pour maîtriser les services offerts

*

**Côté gestion (Leadership & Optimisation)**
- Suivre et **analyser les KPIs** clients et équipe (retention, assiduité, résultats)
- Optimiser nos **systèmes de coaching, check-ins, onboarding, etc.**:

- Former les nouveaux coachs, participer aux **recrutements**:

- Être responsable du **suivi de la qualité du service** offert par l’équipe
- Gérer les **opérations quotidiennes du gym** (machine brisée, ambiance, propreté)

**Profil recherché**
- **Expérience solide (3+ années)** en coaching (santé féminine, entraînement, nutrition)
- Expérience en position de leadership et de gestion d’une équipe (2+ années)
- Forte **intelligence émotionnelle**, capable de gérer le stress et s’exprimer clairement
- Excellente en **structure, rigueur et respect des deadlines**:

- Esprit **stratégique** orienté résultats, KPIs et **solution mindset**:

- Leadership naturel : tu inspires, tu élèves, tu responsabilises
- Être confortable avec l’utilisation de CRM et autres outils technologiques
- Être obsédée par l’optimisation de système et l’amélioration de processus
- Une closer naturelle, une communicatrice qui sait comment faire des follow up, leader des appels et gérer les objections
- **Autonome, proactive, capable de gérer un gym même sans supervision constante**

**Conditions**
- **Taux horaire** entre **31.50 $ et 50 $**, selon les tâches (coaching vs gestion)
- Environ **15 h / semaine de coaching** + **10-15 h / semaine de gestion/systèmes**:

- Horaire flexible, travail hybride : sur place (Montréal -Est) et certaines tâches à distance

**Pourquoi Empower Gym?**
- Gym 100 % féminin, en croissance constante
- Une vraie mission : transformer les femmes à tous les niveaux
- Une équipe jeune, ambitieuse, bienveillante, et orientée excellence
- Possibilité d’acheter la location à moyen terme pour une coach
- entrepreneure qui veut s’impliquer à long terme

Type d'emploi : Temps plein, Temps partiel

Rémunération : 31,50$ à 50,00$ par heure

Heures prévues : de 20 à 30 par semaine

Avantages:

- Heures d’arrivée et de départ flexibles
- Stationnement sur place
- Tenue Décontractée

Horaire:

- Du Lundi au Vendredi
- Quart de jour
- Quart de soir
- Toutes les fins de semaine

Rémunération supplémentaire:

- Commissions
- Primes

Question(s) de présélection:

- Quelle a été ta plus grande erreur professionnelle dans les 12 derniers mois? Qu’as-tu appris?
- Pourquoi veux-tu rejoindre le Empower Gym?
- Comment te décrirais tu en tant que coach? et en tant que leader?
- Quels sont les objectifs que tu aimerais atteindre dans les 3 prochaines années?

Lieu du poste : Télétravail hybride à Pointe-aux-trembles, QC H1A 3W2

Date de début prévue : 2025-07-14