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Customer Service Representative
2 weeks ago
PRX Print is a digital label manufacturer provider founded in 2010. We are a well established, fast-paced environment and due to growth, are currently seeking a Customer Service Representative to work directly with our end user client channels. Our labels are seen on products throughout North America across virtually all industries including microbreweries, food, beverage, clothing chains, healthcare, personal care, home improvement and more.
PRIMARY RESPONSIBILITIES:
- Enter customer orders and specifications into company system and ensure all data is accurate
- Prepare quotes/pricing for new orders and obtain customer approval
- Obtain artwork from customers, ensure specifications for graphics are followed and follow proofing process prior to printing orders
- Keep customers informed of order status
- Handle walk-in inquiries for pricing and process orders, as required
- Maintain accurate and up-to-date records and information on the status of all orders within the assigned scope of this job
- Provide sales/administrative support for sales as required
- Answer incoming calls to the company’s main phone line
Flex Hours: 8-4:30 or 8:30-5:00; Fridays we close early throughout the year. We celebrate special events and staff birthdays with luncheons and desserts.
**Salary**: $44,000.00-$47,500.00 per year
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Wellness program
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Mississauga, ON L5T 2B4: reliably commute or plan to relocate before starting work (required)
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Customer service: 2 years (required)
