Implementation Specialist

At Rogers, we are committed to helping Canadians bridge the digital divide and ensure that no one is left behind in accessing reliable connectivity. Through our Service Expansion projects, we are proud to bring our wireless and internet service to homes and businesses across the country to connect them to the people and things that matter most.

Our rapidly growing team is looking for new team members who are committed to making connectivity possible for our neighbours, communities, and local businesses. This team works cross-functionally, collaborating with our Network, Rogers for Business, and Consumer teams to make a lasting impact in underserved or unserved communities for generations to come.

Come play a key role in building the future of innovation in Canada.

Are you up for the challenge and the fun? If so, consider the following opportunity:
The Implementation Specialist supports the region’s deployment of network equipment for both core network and access layer programs. This position will focus on supporting the access layer equipment and documentation. There will be travel required in the region to be onsite performing physical checks on equipment and supporting the implementation of new deployments. The specialist will also support the local access planners with database updates based on physical surveys and project documentation.

**The Specialists responsibilities include**:

- Implementation of Access projects in the Toronto Region
- Material orders and management
- Installation and testing of telecommunications equipment
- Contractor management
- NCT tickets and Hub site access
- Work order management and circuit activation and cross connects
- On site physical surveys and documentation of HFC platform equipment and connectivity
- Accountable to oversee headend infrastructure augmentation (BDFB, Cable Infrastructure, etc)
- Provide technical support and troubleshooting for the implementation of R4B, Access and Core network deployments (Transport, IP Core, Spine & Leaf, etc)
- Collaborating with headend and wireless operational teams on project execution
- Beware and adhere to all applicable health and safety regulations, in accordance with legislation and related company policy

**Qualifications**
- Practical Headend or data center experience
- Knowledge of all HFC & telecommunications inside plant design and construction practices
- Understanding of network transport technology and systems
- 5 years of HFC and telecommunications or related network industry experience.
- Post-secondary education in Electronics or Telecommunications or equivalent industry experience.
- Autocad Spatialnet experience
- Proficient with Microsoft Office and the associated software.
- Familiar with standard computer hardware and interfaces.
- Excellent written and oral communication skills.
- Valid driver's license.

**Core Competencies**
- Ability to work independently within a dynamic team and organize time among multiple tasks
- Strong organizational and communication skills to understand and to be understood, have an eye for detail, and be able to put ideas into a tangible form
- Ability to prioritize and manage work to project timelines in a fast-pace environment
- Adaptable to change
- Highly customer focused
- Ability to analyse and correlate data to spot trends and identify efficiencies

Schedule: Full time
Shift: Day
Length of Contract: No Selection
Work Location: 10 Dyas Road (234), North York, ON
Travel Requirements: None
Posting Category/Function: Data Centres & Technician
Requisition ID: 233770

Posting Notes: Digital & Technology