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Front Desk Agent

3 weeks ago

Taber, Canada Heritage Inn Hotel Full time

**The Heritage Inn Hotel & Convention Centre in Taber, Alberta is hiring**

**What You Will Do**:

- Answer and direct all calls appropriately and efficiently
- Process and confirm room reservations
- Greet, register, and assign rooms to arriving guests
- Present statement of charges to departing guests and receive payment for services
- Respond to guests' questions and/or concerns
- Ensure work areas and equipment are kept functional and orderly at all times

**We Are Looking For Someone Who**:

- Is a hardworking, positive, and proactive individual
- Is able to work cooperatively with other
- Is available for morning, afternoon, evening, and weekend work
- Cares about their professional appearance and follows uniform and dress code standards

**Skill Requirements**:

- Excellent written and oral communication skills
- Great organizational skills
- Proficient telephone skills
- The ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

**Knowledge and Training**:

- Knowledge of clerical and basic accounting procedures
- Aware of POS systems and basic computer operations

**Industry Experience**:

- Minimum one-year previous experience as a front desk attendant

**Job Types**: Full-time, Part-time

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

Work Location: In person