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Night Auditor

2 weeks ago

Taber, Canada The Heritage Inn Hotel & Convention Centre - Taber Full time

The Heritage Inn Hotel & Convention Centre in Taber, Alberta is hiring

What You Will Do:

· Answer and direct calls appropriately.

· Process and confirm room reservations.

· Greet, register, and assign rooms to arriving guests.

· Present statement of charges to departing guests and receive payment for services.

· Perform daily reporting using computerized and manual systems.

· Answer enquiries regarding guest services and registration of guests by e-mail, telephone, or in person.

· Ensure work areas are stocked and equipment is kept functional and orderly at all times.

· The daily reconciliation of online reservations.

We Are Looking For Someone Who:

· Is a hardworking, positive, and proactive individual.

· Is able to work cooperatively with others.

· Is available to work evenings and overnight and on weekends.

· Cares about their professional appearance and follows uniform and dress code standards.

Skill Requirements:

· Excellent written and oral communication skills.

· Exceptional organizational skills.

· Professional telephone etiquette.

· Must have the ability to handle and solve customer related concerns and report them to a supervisor, as necessary.

Knowledge and Training:

· Customer Service skills.

· Basic knowledge of computer programs and typing skills.

Industry Experience:

· 1 year's experience in a hotel front desk or night auditor role.

Thank you to all applicants for their interest in this opportunity; only candidates selected for an interview will be contacted.

Job Types: Full-time, Part-time

Benefits:

  • Discounted or free food
  • On-site parking

Work Location: In person