HR Benefits Administrator

**HR Benefits Administrator**

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

**Experience exceptional service with a fulfilling career in property management with FirstService Residential.**

**Why choose Us**

**We offer a hybrid working environment with flexible hours and the option for a modified 4.5 day work week. We have a comprehensive benefits program inclusive of a Health Spending Account, Workperks, and more Most importantly, we are committed to empowering, developing and supporting all our associates.**

**Duties & Responsibilities**

Benefits Related Activities:

- Oversee the administration of group insurance plans for all Ontario pay groups.
- Ensure timely and accurate data entry for all benefit enrollment forms, plan member changes, and terminations.
- Promptly following up on outstanding forms due from new associates to the plan in order to ensure associates receive their benefits accurately, on-time and receive benefits enrollment details.
- Ensure regular communication of pay change communication to benefit providers.
- Regularly review billing statements for accuracy and reconciliation with payroll. Resolve any discrepancies in a timely and professional manner.
- Provide exceptional customer service to our internal associates and corporations employees with respect to benefits inquiries and requests.
- Participate in the annual renewal process.
- Identify opportunities for process improvements to streamline claims administration and enhance efficiency.
- Ensure compliance with federal and provincial regulations related to associate enrollment in the company’s benefits plan.
- Stay up to date on industry trends and best practices related to employee benefits.

Other payroll/HR Administration Duties:

- Track and review monthly Ontario Security Guard Licenses, Work Permits and Study permits to ensure all associates have valid credentials.
- Prepare T2200 Forms for Ontario associates.
- Track and ensure CMRAO compliance.
- Set up and deactivate property codes in our system of record.
- Update reporting relationships in ADP Workforce now for salaried associates.
- Prepare employment verification letters and Bill 7s for property management and services associates in a timely manner.

**Education & Experience**
- Minimum 3 years’ experience in group insurance benefits administration with a focus on the Canadian market.
- Experience using ADP software systems (such as Vantage or Workforce Now) is considered an asset.
- Superior client service skills.
- Post Secondary degree required. Bachelor’s degree in business, human resources, or related discipline, preferred.
- Strong understanding of Canadian requirements surrounding regulatory benefits requirements.

**Knowledge, Skills & Proficiencies**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
- Excellent written and verbal communication.
- Ability to work independently and as part of a broader team within the discretion of the position.
- Fast paced, changing environment.
- Excellent customer service skills.
- Proficient in Microsoft Office, specifically Word and Excel.
- Ability to maintain confidentiality and handle sensitive information with discretion.

**Disclaimer**

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

INDHON