Client Services Coordinator

2 weeks ago

Richmond Hill, Canada Kidztales Full time

**Join Our Team at Kidztales** At Kidztales, we believe that every child deserves the opportunity to participate fully and joyfully in life. We’re a growing team of passionate multidisciplinary professionals who are dedicated to breaking down barriers and making therapy a fun, engaging experience for kids. Our mission is to empower kids to fully participate in daily life while also partnering with community leaders to better support children with diverse communication and developmental profiles. **About the Role** We are seeking a friendly, detail-oriented, and organized **Client Services Coordinator** to join our growing team The Client Services Coordinator is the first point of contact for our families and a key contributor to the clinic’s daily operations. This role blends administrative excellence with warm, client-centred communication and light office upkeep to ensure our space is both functional and inviting. **What You'll Do** - Greet clients and families warmly upon arrival - Provide general information about the available services to clients and families - Schedule and confirm appointments using our clinic software (i.e., Jane App) - Provide intake forms and assist families with onboarding - Assist with invoicing, payments, and receipts - Monitor appointment attendance and cancellations - Help maintain a welcoming and organized clinic space, including inventory management - Collaborate with clinical staff to support daily flow - Help coordinate events, workshops, or seasonal programs **What We're Looking For** - Previous experience in a clinic, healthcare, or child-centred setting is an asset - Strong interpersonal and communication skills - Highly organized with attention to detail and ability to multitask - Comfortable with scheduling software and basic tech (e.g., Gmail, spreadsheets) - Friendly, calm, and solution-oriented in a fast-paced environment - CPR/First Aid certification is required prior to starting this position At Kidztales, you’ll be part of a warm, supportive team that’s truly making a difference in kids’ lives. If you're passionate about helping kids build communication skills in a joyful and lasting way, we would love to hear from you - "Creating brighter futures, one story at a time."_ Pay: From $25.00 per hour Expected hours: 30 per week **Benefits**: - Dental care - Employee assistance program - Extended health care - On-site parking - Paid time off Application question(s): - This position requires you to work full-time, from Tuesday to Saturday (including some evening hours during the week). Please confirm that you are able to provide this availability. Work Location: In person Application deadline: 2025-06-13 Expected start date: 2025-07-02

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