Accounting Coordinator

6 days ago

North York, Canada Direct Travel Full time

**Position Overview**

Reports to the Director, Customer Experience and the Director, Financial Operations, the Accounting Assistant will work closely the accounting team, operations team, and external clientele.

**Responsibilities include, but are not limited to**:
**Accounting**:

- Uses the TRAMS Back Office system to amend sales records and invoices as required

**Client Services**:

- Works with the accounting assistant, sends invoicing and statements to clients in a timely matter
- Provides accurate and responsive replies to invoicing inquiries
- Research and diagnose issues on specific passenger files, escalate as required

**Business Operations**:

- Performs administrative duties related to maintaining an office setting
- Follow company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
- Maintain a favorable working relationship with all other company employees to foster and promote a cooperative working environment

**Preferred Qualifications**
- Strong knowledge of the travel/tourism industry
- Basic knowledge of accounting/bookkeeping
- Superior critical thinking and problem-solving skills, capable of overcoming obstacles
- Highly adaptive, comfortable working within a complex environment
- Ability to meet and exceed required performance standards
- Excellent customer service skills, and known for building trusting relationships
- Excellent verbal and concise written communication skills
- Familiarity with fare construction and taxation regimes on airline tickets is an asset
- Proficiency in any or all the following software: Travelport Apollo GDS, TRAMS Back Office and Magnatech, would be an asset

Preference will be given to applicants who are willing to work in person at our downtown Ottawa headquarters. However, accommodations could be made for those seeking a hybrid or a remote work environment.

**About Us**

McCord Travel, a Direct Travel Company, provides world-class travel management services to our VIP clients. Our talented team offers a wealth of knowledge and extensive network around the world to ensure unparalleled services for our clients. We specialize in complex itineraries and unique travel requirements, taking care of every detail for a comprehensive booking experience. Our priority is to offer the highest level of service to our clients.

Driven by our commitment to excellence and a trusted partner to our valued clients, McCord Travel is seeking an enthusiastic Financial and Operations Coordinator who is passionate about business operations in the travel industry. As travel/tourism innovates and changes, and our clients seek increasingly bespoke services, we are looking for a member to join our team that is process-driven, a creative solutions champion, a numbers wizard, a team player, and client focused.

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