Service Desk Analyst

Service Desk AnalystJob DescriptionWBM is looking for a customer service professional to join our Service Desk team in the role of Service Desk Analyst.As a Service Desk Analyst, you provide level 1 technical support with a goal to provide a great customer experience in a multi-channel environment through telephone, email, chat and online requests. You...

**Truthfulness | Fairness | Value | Loyalty** As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can...

A fast-growing Winnipeg TSP firm, supporting companies across several industries. We provide support to more than 3,500 users, 300+ servers, and 250+ network devices in local and remote offices. We provide a wide range of Managed IT, Cyber Security, Project Management, Business Intelligence, and Telecommunications services across Canada, Nunavut, and the...

Are you a technology expert with a knack for helping people solve problems? Does helping someone fix an issue make your day? We have a place for you. **The Role** In joining our team as the Service Desk Analyst, you would - Use IT Service Management tools for logging, escalating, following up on, and closing incident and request tickets - Perform PC...

The University of Manitoba is a driving force of innovation, discovery and advancement. Our momentum is propelled by our campus community - UM faculty, staff and students whose determination and curiosity shape our world for the better. Our teaching, learning and work environment is uniquely strengthened and enriched by Indigenous perspectives. With two main...

A municipal employer in Winnipeg seeks a Service Desk Analyst to provide technical support within the ITSD Service Portfolio. The role involves managing incidents, performing technical support tasks, and maintaining documentation. Required qualifications include a degree or diploma in IT, with 3+ years in Service Desk operations, and proficiency in Microsoft...

A municipal employer in Winnipeg seeks a Service Desk Analyst to provide technical support within the ITSD Service Portfolio. The role involves managing incidents, performing technical support tasks, and maintaining documentation. Required qualifications include a degree or diploma in IT, with 3+ years in Service Desk operations, and proficiency in Microsoft...

**Truthfulness | Fairness | Value | Loyalty** As one of Canada's largest insurance providers, Western has more than 180+ locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can...

Job Profile   Under the general direction of the IT Manager – Operations, the Service Desk Analyst (SDA) provides Incident and Problem Management services within the support model provided within the ITSD Service Portfolio. Responsibilities include basic to intermediate levels of support for WPS members and other authorized personnel seeking assistance on...

A regional government agency in Winnipeg is seeking a Service Desk Analyst to provide IT support to staff and manage incidents related to various systems. The ideal candidate will have a degree in Computer Science or equivalent experience, and at least three years in service desk operations. The role includes responsibilities for technical support, incident...