Service Desk Analyst
7 days ago
Service Desk AnalystJob DescriptionWBM is looking for a customer service professional to join our Service Desk team in the role of Service Desk Analyst.As a Service Desk Analyst, you provide level 1 technical support with a goal to provide a great customer experience in a multi-channel environment through telephone, email, chat and online requests. You provide world class support our client community using remote systems and tools and work in collaboration with our clients and their specialized 2nd and 3rd level technical teams.In this role, you can be involved in the entire lifecycle of incidents and service requests from receipt, detection, and discovery to resolution and closure. You are often the first point of contact to perform high level triage and diagnostics, assess problems, and troubleshoot. This is a fast-paced team focused on customer service, outstanding communication, quality, and knowledge management.Depending on your skills and experience, you will join our team as either a level 1, level 2 or level 3 analyst and have the opportunity for skills development and career advancement on our rapidly growing team.Key Qualifications:The successful candidate will possess the following key skills and experience:Excellent customer service skills with a friendly and curious approach to problem solving.Strong communication skills, including both verbal and written communications.Service desk experience providing level 1 technical support, including triage and troubleshooting.Must be able to work shift rotations including daytime shifts, afternoon shifts, weekends and split shifts if required.Experience with Active Directory including creation of ID’s, removal of accounts, and assigning folder permissions, applicationShare : Join our team and write your own story.
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Service Desk Analyst
7 days ago
Calgary, Canada S.I. Systems ULC Full time**Service Desk Analyst** The role of Service Desk Analyst is a cornerstone of the IT team and reports directly to the IT Manager. As a member of the IT Service Desk team, you are the first point of contact with the IT department for the business. You should have strong technical skills, the professionalism and initiative to get problems resolved quickly,...
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Service Desk Analyst
2 weeks ago
Greater Calgary Metropolitan Area, Canada Aecon Group Inc. Full timeCome Build Your Career at AeconAs a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build,...
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Service Desk Analyst
2 weeks ago
Calgary, Canada Long View Systems Full time**Long View. A career that helps you get more out of life. *** **A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View,...
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Global Service Desk Analyst
2 weeks ago
Calgary, Alberta, Canada Long View Systems Full time US$40,000 - US$52,000Long View. A career that helps you get more out of life. A Long View career helps you get more out of life. We don't just say it, we prove it. Every day. We're proud of our reputation as one of North America's most dynamic IT providers — and we're even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an...
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Global Service Desk Analyst
2 days ago
Calgary, Alberta, Canada Long View Systems Full timeLong View. A career that helps you get more out of life.A Long View career helps you get more out of life. We don't just say it, we prove it. Every day. We're proud of our reputation as one of North America's most dynamic IT providers — and we're even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an...
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Calgary, Canada Long View Systems Corporation Full timeA dynamic IT provider in Calgary is looking for a Spanish Bilingual Global Service Desk Analyst to deliver exceptional customer service and technical support. You will manage service requests, resolve issues, and work within a diverse team. Candidates should possess over two years of tier I support experience and fluency in Spanish. This role offers a salary...
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Calgary, Canada Long View Systems Corporation Full timeA dynamic IT provider in Calgary is looking for a Spanish Bilingual Global Service Desk Analyst to deliver exceptional customer service and technical support. You will manage service requests, resolve issues, and work within a diverse team. Candidates should possess over two years of tier I support experience and fluency in Spanish. This role offers a salary...
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Global Service Desk Analyst
1 day ago
Calgary, Canada Long View Systems Full timeLong View. A career that helps you get more out of life. A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we...
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Service Desk Analyst
14 hours ago
Calgary, Canada Canada Energy Regulator Full timeCanada Energy Regulator Calgary (Alberta) IT-02, NB-08 - See “Other Information” #1 Term $86,777 to $105,578 For further information on the organization, please visit Canada Energy Regulator **Closing date: 20 October 2025 - 23:59, Pacific Time** **Who can apply**: Persons residing in Canada, and Canadian citizens and Permanent residents...
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Help Desk Analyst
3 weeks ago
Calgary, Canada Robert Half Full timeWe’re supporting our client in finding an enthusiastic and customer-focused Help Desk Analyst to join their growing technical support team. This is a fantastic opportunity for someone who loves solving problems, thrives in a fast-paced environment, and enjoys being the go-to technical resource for end users. What You’ll Do - Serve as the first point of...
