Regional Manager

Date: Aug 30, 2024- Location: Hamilton, ON, CA Mississauga, ON, CA- Type of Position: Permanent ( Standard Req Only)- Type of Position:
- Number of Positions: 1- Salary Min: $126,751- Salary Max: $158,439- Description:

- Do you want to be part of a team helping to strengthen every community across Ontario? Are you interested in seeing the importance of your work firsthand?

**Become a Regional Manager - Municipal & Stakeholder Relations** **with MPAC**

The Municipal Property Assessment Corporation (MPAC) is made up of a team of experts who understand local communities and assess every property in Ontario. What we do provides the very foundation that municipalities use to base the property taxes needed to pay for the services we use every day.

**Equity, Diversity, Inclusion and Anti-Racism**

MPAC is committed to Equity, Diversity, Inclusion and Anti-Racism. We are taking important steps towards ensuring that all voices are respected, valued and being heard. MPAC is dedicated to fostering an environment where employees can bring their full, unique and authentic selves and are inspired to do their best work.

**What makes you great for this role?**
You are a dedicated leader who can manage a stakeholder relations team within an assigned geographic zone serving municipal, government and business stakeholder accounts. Highly motivated to establish, develop, and maintain key account relationships.

**We have**:

- A team of highly skilled, dedicated, and collaborative staff
- Leadership that supports you
- An enterprise that embraces change
- A work environment that has flexible work locations (including remote), hours of work and overall employee wellness support

**You have**:

- At least 5 years of account management experience
- 5+ years of management/leadership experience
- A minimum of 5 years of experience in real property, valuation, taxation or municipal/government administration is preferred
- Completion of post-secondary education (university degree or college diploma)
- Superior communication skills, both verbal and written, in order to present technical information succinctly, clearly and in an accessible manner
- Ability to travel extensively within your local region
- Demonstrated planning and problem solving skills
- Strong research and analytical skills

**Nice to have**:

- Completion of, or working towards, certification in real property assessment
- At least 5 years of experience in the public sector

**What you will do**:

- Develop a strong network of relationships within MPAC to mobilize the right people, resources and ideas into each stakeholder relationship
- Work with the team to ensure account engagement plans are in place for all stakeholders while consistently delivering exceptional service and strengthening stakeholder relationships
- Establish, develop and maintain relationships with key representatives across municipal, government and business stakeholder accounts
- Maintain current awareness of day-to-day stakeholder operations (e.g., provincial government news releases and mandates) to identify assessment impacts, anticipate issues, and facilitate solutions
- Execute education and marketing programs to enhance stakeholders’ awareness and understanding of MPAC’s products, services and brand
- Monitor delivery of MPAC’s products and services within the region in accordance with defined service level agreements to a high-level of stakeholder satisfaction
- Lead a team of high-performing relationship specialists where working collaboratively leads to MPAC being recognized as a credible and trusted organization
- Develop and execute business and financial plans for the zone including building business cases to improve business effectiveness and efficiency

**Additional Information**:

- Requisition ID: 2165
- Job Type: Non-Union Staff
- **Closing Date: September 13, 2024**

**Ready to apply?**

MPAC is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected and supported. We are dedicated to building a workforce that reflect the diversity of the public and communities we serve.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Please note that MPAC prohibits employees from holding a current/valid real estate license and successful applicants must at least suspend their real estate licenses during their period of employment at MPAC as outlined in our Employee Code of Conduct.

Job advertisements for positions that have been designated bilingual will be posted in both English and French on our website. Positions that are not designated bilingual are not translated and are only posted in English on the English version of our website.