Technical Service Representative

2 weeks ago

Remote, Canada BOMImed Inc. Full time

BOMImed Inc., is looking for an outgoing, passionate, self-starter who has an interest in travel, technical service and healthcare to join our Technical Service team for the Atlantic Canada territory.

With a nationwide service team and a central manufacturing facility located in Winnipeg, Manitoba, Canada, BOMImed has become a leading full-line supplier of healthcare products and services in Canada. The entire BOMImed team is committed to delivering innovative products and services with unmatched quality, superior technology all while providing the ultimate customer experience. Our mission since 1985 is to maintain our focus within the fields of Anesthesia and Critical Care. Our company resources are dedicated towards providing the highest level of service within these markets. BOMImed believes through our manufacturing, distribution and service, we uphold the highest level of standards and integrity found in our market.

**Duties & Responsibilities**
- Unpack, set-up and install respiratory, anesthesia and other medical equipment as sold and serviced by BOMImed
- Verify equipment performance at regular intervals (Periodic Manufacturers' Service)
- Schedule and maintain regular service intervals as outlined by service contract
- Perform unscheduled equipment repair and subsequent PMS procedure
- Complete, maintain and submit appropriate documentation of all repairs, maintenance and installations
- Order parts as needed to complete scheduled and unscheduled repairs, maintenance and installations
- Maintain and inventory an adequate supply of common parts needed to complete regular servicing functions
- Report equipment problems to service manager

**Education and Experience**
- Graduate of a recognized educational institution as a Technician or Technologist in Electronics or Biomedical
- Valid driver’s license required
- 2 years Technical Service Experience

**Skills Required**:

- Excellent written, verbal communication and documentation skills
- Strong IT knowledge and understanding
- Flexible, adaptable and proven ability to operate independently
- Great attention to detail
- Strong organizational skills and the ability to prioritize job requests and tasks
- Computer proficiency with Word, Excel, and Outlook
- Ability to work with hospital Biomedical, Nursing, and other personnel to diagnose, troubleshoot and repair problems and issues that arise from our customers and suppliers
- Ability to work in confined spaces, lift heavy equipment, and frequently bend down
- Ability to travel

**Job Types**: Full-time, Permanent

**Benefits**:

- Company car
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Work from home

Schedule:

- Monday to Friday
- On call

Supplemental pay types:

- Bonus pay

Application question(s):

- Are you able to travel to the USA?

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

Licence/Certification:

- Driving Licence (required)

Willingness to travel:

- 75% (required)

Work Location: Remote

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