Hearing Instrument Specialist/hearing Instrument

1 week ago

Gravenhurst, Canada Hear Well Be Well Full time

**Who are we?**

With 13 locations in Ontario serving rural, small and mid-size communities, Hear Well Be Well is proud to be a rare thing in the hearing industry - a family-run group of hearing clinics celebrating 40 years of service in our communities. Our success is based on extraordinary client care. This has led to us being scored 4.9/5 on Google Reviews. Our goal is to keep that high score by being attentive, compassionate, trustworthy and accurate.

**To be considered for this role, you will have**:

- A proven track record of consultative sales skills in any industry
- Graduated from an accredited Hearing Instrument Practitioner program
- Proof of completed AHIP professional designation
- Demonstrate exceptional post-sale client service
- After-graduation clinical experience, preferred

**What you can expect**:

- A culture of compassion, trust and innovation
- The opportunity to select from multiple manufacturers to find the best solution for the client
- Bright, spacious, clean testing rooms
- Dedicated technical support to help balance diagnosis with fitting
- Dedicated client experience leaders to support your growth in delivering the highest client satisfaction
- Leading, innovative technology where all testing is integrated with otometrics
- The time needed to do thorough testing allowing you to do your job to the best of your ability
- Ongoing training and support

**What does the day look like?**

Conduct comprehensive hearing assessments.
- Complete all fundamental hearing assessments
- Relate the findings from the hearing assessment in layman’s terms to the client and the impact of these findings on the client’s wellbeing and lifestyle

Make hearing aid recommendations.
- Conclusively determine the best possible solution for the client
- Present the best solution to the client and relate the functions and benefits to the client’s lifestyle without bias or pre-judging the client’s economic situation
- Use consultative selling skills to help build trust and understanding of their problem and the benefits of solving it

Provide exceptional follow-up services.
- Consistently provide caring follow-up services until the client is completely satisfied with their hearing situation
- Ensure the client feels welcome to return as many times as the client chooses

**Compensation**:

- Salary, commission and team bonuses. Starting salary is commensurate with experience: Hearing Instrument Dispenser $43,000 - $50,000 and Hearing Instrument Specialist $55,000 to $80,000. Commission, paid quarterly, can range from 5% - 50% or more of base salary depending on performance.
- Group benefits plan including coverage for drugs, vision, dental, counselling and more

**Job Types**: Full-time, Permanent

Pay: $43,000.00-$80,000.00 per year

Additional pay:

- Commission pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- AEC / DEP or Skilled Trade Certificate (required)

**Experience**:

- Hearing Instrument Dispenser: 1 year (preferred)

Work Location: In person

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