Donor Engagement Representative

1 day ago

Mississauga, Canada Muslim Hands Canada Full time

**Job Description for Donor Engagement Representative**

**Overview**:
Are you passionate about helping those in need? Do you want to make a change to the world around you? Do you want to be part of a highly motivated team working together to raise funds to help people around the world? If so, this could be the job for you

Muslim Hands, a dynamic charity organization, is seeking dedicated Donor Engagement Representative for a temporary position for Ramadan 2024. This role focuses on raising funds for campaigns by contacting donors, sharing updates, and encouraging contributions aligned with their giving profiles.

Job Title: Donor Engagement Representative (Temporary - Ramadan Period)

Location: Mississauga, ON

Employment Type: Temporary, Full-Time (7 days a week)

**Salary**: $20/hour

Key Responsibilities:

- Reach out to major and regular donors via phone to encourage additional contributions.
- Reconnect with lapsed donors, providing updates on ongoing initiatives.
- Communicate campaign goals and impact, clearly and persuasively.
- Record and maintain donor interactions accurately in the database.
- Ensure confidentiality of donor data and follow communication scripts.
- Provide feedback and reports on outreach activities.

Qualifications:

- Strong verbal communication and persuasion skills.
- Experience in call centres or customer service (preferred).
- Empathy for charitable causes and team-oriented.
- Fluency in Arabic or French is an asset.
- Must have knowledge of common Islamic terminology such as Sadaqah, Zakat, Sadaqah Jariyah, Ramadan, Eid AI-Fitr.

Working Conditions:

- Location: On-site in Mississauga, ON.
- Schedule: Full-time, 7 days a week during Ramadan (specific hours to be confirmed).
- Duration: Temporary, specific to the Ramadan period.

Join us to make a meaningful impact this Ramadan

**Job Type**: Fixed term contract
Contract length: 1.25 month

Pay: $20.00 per hour

Expected hours: 35 - 40 per week

Additional pay:

- Bonus pay

**Benefits**:

- On-site parking

Schedule:

- Every Weekend
- Monday to Friday

Application question(s):

- Will you be able to come to office 7 days a week?

**Experience**:

- Call center: 1 year (required)

Work Location: In person

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