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Optometric and Office Assistant

3 weeks ago

Woodbridge, Canada Optometrist Woodbridge, Ontario Full time

We are seeking a personable and organized individual to join our team as an Optomteric and Administrative Assistant. In this dual role, you will perform a number of medical pre-tests to prepare patients to see the doctors, assist in selecting eyewear, handle administrative tasks, and provide exceptional customer service. You will be the first point of contact for clients and play a key role in providing a welcoming environment in our optometry office. Key Responsibilities:
Optometric assistant Duties:
Prepare patients to see the doctors; perform medical history, take retinal images of the back of the eye, measure patients current glasses prescription.

Assist patients in selecting frames, lenses, recommending optical products to suit their style, needs, and prescription.

Educate patients on lens options, coatings, and the benefits of specific eyewear.

Perform frame adjustments, repairs, and fittings to ensure proper wear and comfort.

Accurately interpret and verify prescriptions.

Place and track orders for eyewear and follow up with patients about their orders.

Maintain an organized display of eyewear and inventory.

Front Desk Duties:
Greet patients and visitors, creating a friendly and professional first impression.

Schedule and confirm appointments for eye exams and follow-up visits.

Handle patient check-in and check-out processes, including verifying insurance information.

Process payments and assist with billing and insurance claims.

Maintain accurate patient records

Ability to speak Italian is an asset

Previous experience in optometry, optical sales, or customer service is preferred.

Knowledge of optical terminology and products is an asset but not required (training provided).

Strong interpersonal and communication skills.

Detail-oriented with excellent organizational abilities.

Ability to multitask in a fast-paced environment.

A positive attitude and a commitment to delivering outstanding patient care.

**Job Type**: Part-time

Pay: $22.00-$25.00 per hour

Expected hours: 30 - 40 per week

Additional pay:

- Bonus pay

**Benefits**:

- Extended health care
- On-site parking
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Medical office: 1 year (preferred)
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person